Captain / Senior Server - Bar & Lounge

Leadingnation; Hong Kong; On-site; HKD 279,000 - 402,000; Full time

Job summary

Carlyle & Co. is seeking a Captain / Senior Server for its Bar & Lounge in Hong Kong. This full-time role involves leading restaurant service, delivering an exceptional dining experience, and maintaining high standards of quality and guest interaction.

You will work with the Food & Beverage - Services team to ensure service excellence across all touchpoints, interact with Members to gather feedback, and support the Restaurant Manager to sustain productivity and ambience.

Qualifications

• Proven track record in restaurant operations in a similar capacity.
• Deep knowledge of drink menu items and food & beverage recommendations.
• Strong understanding of restaurant operating procedures.
• Proven ability to multitask in an elevated yet informal service environment.
• Outstanding communication and interpersonal skills.
• Strong command of English.

Responsibilities

• Create unforgettable dining experiences for Members in all food & beverage service aspects.
• Collaborate with the Food & Beverage Service Team to maintain Carlyle & Co.'s standard of excellence.
• Engage with Members to collect feedback and build positive relationships.
• Support Restaurant Manager in operations while maintaining high productivity.

Skills

Restaurant ops

Drink knowledge

Service procedures

Multitasking

Communication

English fluency

Job description

Captain / Senior Server - Bar & Lounge

Location: Hong Kong SAR Province/City Hong Kong SAR

Hiring Entity: Carlyle & Co. Department

Department: Food & Beverage - Services

Job Type: Full-time Permanent

About the role

We believe that Food & Beverage service is a vocation.

When Members step into the Carlyle & Co., they are invited to experience an outstanding dining experience which transports them from day to night. You willbuild and develop the restaurant team with empathy, encouragement and constructive support.

You will lead by example, embodying the high level of excellence and intuitive service that is at the heart of Carlyle & Co. ’s F&B offering. This is a unique role in a global brand development journey offering you the opportunity to be an essential part of Carlyle & Co.

In Hong Kong – and we’d love to have you on-board!

What you need to have

• A proven track record in restaurant operations in a similar capacity
• Deep knowledge of drink menu items, food & beverage recommendations and the art of considered service
• A strong understanding of restaurant operating procedures
• Proven ability to multitask in an elevated yet informal service environment
• Outstanding communication and interpersonal skills - we want you to foster genuine relationships with our Members and your team
• A strong command of English

What you will do

• Create unforgettable dining experiences for our Members in every part of our food & beverage service
• Work alongside the Food & Beverage ServiceTeam to ensure service meets the Carlyle & Co. level of excellence – from food and beverage quality, to every Associate interaction
• Interact with Members to obtain feedback and build positive relationships – don’t be shy, introduce yourself!
• Support RestaurantManager in operations, whilst consistently performing at the highest level and with the utmost productivity

What our work culture looks like

• Teams who are dedicated to excellence, innovation and getting results we can be proud of
• A leadership culture that genuinely cares about your professional development and well-being

An open-minded family where everyone contributes, and every voice is welcomedA convivial community where having fun is a big part of getting the job done

About Us

Carlyle & Co. is a new breed of landmark private members’ clubs; the ultimate destinations to connect, to be inspired and to live life to the fullest. Places with unrivalled live entertainment, the richest of cultural calendars and most stylish of backdrops.

Home to a defining, unique and diverse community like no other, Carlyle & Co. handpicks individuals who value richness of character and liberated spirit over the influence of position or the will of wealth. The inaugural Carlyle & Co. opened its doors in Hong Kong in June 2021, with international openings to follow.