Broker Account Manager

APRIL Asia; Hong Kong; On-site; HKD 368,000 - 736,000; Full time

Job summary

APRIL International is seeking a Broker Account Manager to drive market growth in Singapore by managing high-quality inbound leads and proactively expanding our network of brokers and financial advisors. You will act as a key liaison, optimize partner performance, and deliver tailored corporate health solutions while coordinating with internal teams to ensure seamless service.

This role offers a fast-paced, multicultural environment with opportunities to shape APRIL’s Asia expansion.

Qualifications

• 5+ years in sales, business development or account management within insurance or related services.
• Ability to manage pipelines independently and follow up consistently.
• Strong communication and interpersonal skills with client-focused mindset.
• Professional fluency in written and spoken English.

Responsibilities

• Manage high-quality inbound leads and expand broker/financial advisor network.
• Form tailored corporate health quotes and manage SME and individual client needs.
• Track pipeline metrics to meet targets and SLAs.
• Meet with distributors to maximize lead generation and stay aligned with internal teams.
• Coordinate with Policy Administration, Underwriting, Pricing, Claims and Customer Service to ensure service excellence.

Skills

Sales pipeline management

Networking

Communication skills

English proficiency

Insurance knowledge

Job description

APRIL International is an award-winning provider of flexible, premium international health insurance solutions for individuals, families, students, and businesses globally. As part of the APRIL Group, we leverage 40 years of industry experience and a global network of 30,000 partners to support our members worldwide. With an established presence in 16 countries, we combine localized expertise with digital innovation to simplify access to quality healthcare.

We collaborate closely with brokers and financial advisers, offering responsive underwriting, tailored plan designs, and dedicated support to seamlessly manage international health risks. Whether supporting expatriates or digital nomads, APRIL International delivers adaptable, scalable solutions engineered for an internationally mobile world.

The Role:

The Broker Account Manager will drive market growth and expand our service footprint within Singapore. This role involves managing high-quality inbound leads while proactively cultivating a robust network of brokers and financial advisors. The successful candidate will act as a key liaison, optimizing partnership performance and delivering tailored corporate health solutions.

Responsibilities:

• Portfolio Management: Formulate tailored corporate insurance quotes for Small and Medium Enterprises (SMEs) and individual clients.
• Pipeline Optimization: Track lead volumes and conversion rates to consistently achieve strategic sales targets and service level agreements (SLAs).
• Relationship Management: Conduct regular meetings, sales updates, and training sessions with existing distributors and prospects to maximize lead generation.
• Escalation & Coordination: Serve as the primary escalation point for brokers and intermediaries, and act as the central coordinator for high-value jumbo group quotes.
• Cross-Functional Collaboration: Partner with internal departments - including Policy Administration, Underwriting, Pricing, Claims, and Customer Service - to ensure seamless service delivery.

Requirements:

• Strong sales-driven mindset with a demonstrated ability to manage pipelines, follow up consistently, and close deals.
• 5+ years of experience in sales, business development, or account management within insurance, financial services, healthcare, or international mobility.
• Ability to manage a sales pipeline independently and follow up consistently.
• Ability to handle complex insurance products and articulate value propositions clearly to clients.
• Proactive attitude toward business development, networking, and targeted market expansion.
• Strong communication and interpersonal skills.
• Highly organized, solution-oriented, and comfortable thriving in a fast-paced, multicultural corporate environment professional fluency in written and spoken English.
• Highly organized, solution-oriented, and comfortable thriving in a fast-paced, multicultural corporate environment.

Why Join Us?

At APRIL International, you will join a dynamic, entrepreneurial team that rewards performance, initiative, and collaboration. We offer a global working environment with deep exposure to the International Private Medical Insurance (IPMI) market across Asia. This role provides an exceptional platform to build long-term relationships with key industry partners, sharpen your regional expertise, and meaningfully contribute to APRIL’s expansion in Asia.