Broker Account Manager

APRIL Assistance (Thailand) Co., Ltd.; Hong Kong; On-site; HKD 400,000 - 700,000; Full time

Job summary

APRIL International in Hong Kong is seeking a Broker Account Manager to drive market growth and expand our service footprint. You will manage high-quality inbound leads and proactively cultivate a robust broker and financial adviser network, acting as a key liaison to optimize partnerships and deliver tailored corporate health solutions.

The successful candidate will be employed under APRIL Hong Kong Limited and based in Hong Kong, with a strong track record in sales within insurance or

Qualifications

• 5+ years of sales, business development, or account management experience in insurance, financial services, healthcare, or international mobility.
• Ability to manage a sales pipeline independently and follow up consistently.
• Ability to handle complex insurance products and articulate value propositions clearly to clients.
• Proactive attitude toward business development, networking, and market expansion.
• Strong communication and interpersonal skills.
• Fluent in written and spoken English.

Responsibilities

• Portfolio Management: Formulate tailored corporate insurance quotes for SMEs and individual clients.
• Pipeline Optimization: Track lead volumes and conversion rates to achieve strategic sales targets and SLAs.
• Relationship Management: Conduct regular meetings, sales updates, and training sessions with distributors and prospects.
• Escalation & Coordination: Serve as the primary escalation point for brokers and intermediaries, and coordinate jumbo group quotes.
• Cross-Functional Collaboration: Work with Policy Administration, Underwriting, Pricing, Claims, and Customer Service to ensure seamless delivery.

Skills

Sales experience

Communication skills

English proficiency

Job description

APRIL International is an award-winning provider of flexible, premium international health insurance solutions for individuals, families, students, and businesses globally. As part of the APRIL Group, we leverage 40 years of industry experience and a global network of 30,000 partners to support our members worldwide. With an established presence in 20 countries, we combine localized expertise with digital innovation to simplify access to quality healthcare.

We collaborate closely with brokers and financial advisers, offering responsive underwriting, tailored plan designs, and dedicated support to seamlessly manage international health risks. Whether supporting expatriates or digital nomads, APRIL International delivers adaptable, scalable solutions engineered for an internationally mobile world.

The Role:

The Broker Account Manager will drive market growth and expand our service footprint within Hong Kong. This role involves managing high-quality inbound leads while proactively cultivating a robust network of brokers and financial advisors. The successful candidate will act as a key liaison, optimizing partnership performance and delivering tailored corporate health solutions. The successful candidate will be employed under APRIL Hong Kong Limited and will be based in Hong Kong.

Responsibilities:

Portfolio Management: Formulate tailored corporate insurance quotes for Small and Medium Enterprises (SMEs) and individual clients.

Pipeline Optimization: Track lead volumes and conversion rates to consistently achieve strategic sales targets and service level agreements (SLAs).

Relationship Management: Conduct regular meetings, sales updates, and training sessions with existing distributors and prospects to maximize lead generation.

Escalation & Coordination: Serve as the primary escalation point for brokers and intermediaries, and act as the central coordinator for high-value jumbo group quotes.

Cross-Functional Collaboration: Partner with internal departments - including Policy Administration, Underwriting, Pricing, Claims, and Customer Service - to ensure seamless service delivery.

Requirements:

Strong sales-driven mindset with a demonstrated ability to manage pipelines, follow up consistently, and close deals.

5+ years of experience in sales, business development, or account management within insurance, financial services, healthcare, or international mobility.

Ability to manage a sales pipeline independently and follow up consistently.

Ability to handle complex insurance products and articulate value propositions clearly to clients.

Proactive attitude toward business development, networking, and targeted market expansion.

Strong communication and interpersonal skills.

Highly organized, solution-oriented, and comfortable thriving in a fast-paced, multicultural corporate environment professional fluency in written and spoken English.

Highly organized, solution-oriented, and comfortable thriving in a fast-paced, multicultural corporate environment.

Why Join Us?

At APRIL International, you will join a dynamic, entrepreneurial team that rewards performance, initiative, and collaboration. We offer a global working environment with deep exposure to the International Private Medical Insurance (IPMI) market across Asia. This role provides an exceptional platform to build long-term relationships with key industry partners, sharpen your regional expertise, and meaningfully contribute to APRIL’s expansion in Asia.