Branch Service & Operations Manager

WallStone Partners & Company Limited; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

WallStone Partners & Company Limited in Hong Kong is seeking a branch operations supervisor to oversee counter services and ensure smooth daily operations.

You will resolve customer complaints, uphold procedures, and contribute to service quality. Fluent in Chinese, English, and Putonghua; candidates should have at least 3 years of checker experience and a relevant degree.

This role offers opportunity to maintain a cooperative team environment and support branch performance.

Qualifications

• Minimum 3 years checker experience.

Responsibilities

• Supervise counter services and branch operations.
• Ensure branch operation procedures are followed.
• Assist in resolving customer complaints and maintain cooperative work environment.
• Ensure smooth branch operations to enhance service quality.

Skills

Branch operations

Customer service

Team coordination

Education

HKCEE/DSE or University degree

Job description

WallStone Partners & Company Limited in Hong Kong is seeking a branch operations supervisor to oversee counter services and ensure smooth daily operations.

You will resolve customer complaints, uphold procedures, and contribute to service quality. Fluent in Chinese, English, and Putonghua; candidates should have at least 3 years of checker experience and a relevant degree.

This role offers opportunity to maintain a cooperative team environment and support branch performance.