Branch Operations Lead (Checker) - Banking

Classy Wheeler Limited; Hong Kong; On-site; HKD 279,000 - 390,600; Full time

Job summary

Classy Wheeler Limited is seeking an Assistant Branch Operation Manager (Checker) in Hong Kong. This role requires supervising counter services and ensuring compliance with bank guidelines while maintaining exceptional customer service.

The ideal candidate will have a Bachelor’s degree, at least 1 year of banking experience, and strong communication skills in English and Chinese. Candidates with HKSI and IIQE qualifications are preferred. This position is permanent with a focus on team collaboration.

Qualifications

• Minimum of 1 year of experience in banking operations, with mandatory experience as a branch checker.
• Proficiency in English, Chinese, and Putonghua required.
• Preferred qualifications include HKSI Papers and IIQE Papers.

Responsibilities

• Supervise counter services to ensure smooth operations.
• Ensure compliance with bank rules and regulations.
• Manage counter staff and provide ongoing guidance.

Skills

Exceptional customer service

Team collaboration

Communication skills

Risk awareness

Education

Bachelor’s degree in Business Administration, Finance or related disciplines

Job description

Classy Wheeler Limited is seeking an Assistant Branch Operation Manager (Checker) in Hong Kong. This role requires supervising counter services and ensuring compliance with bank guidelines while maintaining exceptional customer service.

The ideal candidate will have a Bachelor’s degree, at least 1 year of banking experience, and strong communication skills in English and Chinese. Candidates with HKSI and IIQE qualifications are preferred. This position is permanent with a focus on team collaboration.