Boutique Coordinator

Richemont Asia Pacific Limited - Van Cleef & Arpels; Hong Kong; On-site; HKD 100,000 - 167,000; Full time

Job summary

Van Cleef & Arpels in Hong Kong is seeking a Boutique Assistant to deliver an exceptional client experience by supporting Sales Associates in daily operations and events.

You will assist during presentations, prepare and wrap products, process sales documents, and help with clienteling and showroom activities in a fast-paced luxury environment.

Qualifications

• Interest in High Jewelry, Art & Culture.
• Experience with luxury products.
• Strong attention to detail in a fast-paced environment.

Responsibilities

• Assist Sales Associates during presentations (welcome clients, serve drinks, bring products).
• Prepare & wrap the products.
• Process the sales (prepare product related documents, follow payment procedures).
• Support sales team in daily clienteling activities (gift cards preparation, purchase of small client gifts).
• Welcome clients and ease their waiting (offer drinks, show catalogs, tour of the boutique, inform on waiting time).
• Review and set-up the workspace.
• Check daily the cleaning of counters, displays, and windows.
• Provide support for event organization.

Skills

Attention to detail

Customer service

Luxury product experience

Job description

A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment!

Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and no compromise.

At Van Cleef & Arpels you will be surrounded by passionate experts and will contribute to many new projects which allows our Maison to regularly reinvent itself.

DO YOU MATCH THIS PROFILE?

Do you have a passion for High Jewelry, Art & Culture?

Do you have experience with luxury products in your past?

Do you have strong attention to detail and thrive in a fast-paced environment?

If so, we’d love to get to know you!

WHAT ARE OUR EXPECTATIONS?

Boutique Coordinator will be responsible for delivering an exceptional client experience by providing support to Sales Associate.

Responsibilities

• Assist Sales Associates during presentations (welcome clients, serve the drinks, bring products…)
• Prepare & wrap the products
• Process the sales (prepare product related documents, follow payment procedures…)
• Support sales team in their daily clienteling activities (gift cards preparation, purchase of small client gifts…)
• Welcome client and ease their waiting (offer drinks, show catalogs, tour of the boutique, inform on waiting time…)
• Review and set-up the workspace
• Check daily the cleaning of counters, displays, and windows
• Provide support for event organization

If you are interested in joining the influential growth of the Maison with care, no compromise, and the drive to succeed then do not hesitate to enter the creative universe of Van Cleef & Arpels. By joining the Maison, you will be part of a nurturing team focused on delivering excellence and development.

THE RECRUITMENT PROCESS:

If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.

You will meet with the Talent Acquisition team, HR Manager and VCA Retail Team

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong?
• Which of these industries have you worked in?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Boutique Assistant?
• Which of the following languages are you fluent in?
• Do you have Store Operations experience?
• How many years' experience do you have as an Operational Administrator?
• How many years' experience do you have as a Stock Clerk?

Luxury & Designer Goods Retail 1,001-5,000 employees

Central, Central and Western District, HK

1d ago

Central, Central and Western District, HK