Luxury Boutique Assistant — Client Experience & Events

Richemont Asia Pacific Limited - Van Cleef & Arpels; Hong Kong; On-site; HKD 167,000 - 234,000; Full time

Job summary

Van Cleef & Arpels in Hong Kong is seeking a Boutique Assistant to deliver an exceptional client experience by supporting Sales Associates and contributing to daily boutique operations.

You will assist during presentations, prepare and wrap products, process sales documents, support clienteling, welcome guests, and help with event setup, while ensuring counters and displays stay flawless. This role requires passion for luxury, meticulous attention to detail and teamwork.

Qualifications

• Passion for High Jewelry, Art & Culture
• Experience with luxury products
• Strong attention to detail in fast-paced environments

Responsibilities

• Assist Sales Associates during presentations (welcome clients, serve drinks, bring products)
• Prepare & wrap the products
• Process the sales (prepare product related documents, follow payment procedures)
• Support sales team in their daily clienteling activities (gift cards preparation, purchase of small client gifts)
• Welcome client and ease their waiting (offer drinks, show catalogs, tour of the boutique, inform on waiting time)
• Review and set-up the workspace
• Check daily the cleaning of counters, displays, and windows
• Provide support for event organization

Job description

Van Cleef & Arpels in Hong Kong is seeking a Boutique Assistant to deliver an exceptional client experience by supporting Sales Associates and contributing to daily boutique operations.

You will assist during presentations, prepare and wrap products, process sales documents, support clienteling, welcome guests, and help with event setup, while ensuring counters and displays stay flawless. This role requires passion for luxury, meticulous attention to detail and teamwork.