Front Desk Concierge & Customer Service Officer

Jones Lang LaSalle Management Services Ltd; Hong Kong Island; On-site; HKD 223,000 - 279,000; Full time

Job summary

Jones Lang LaSalle Management Services Ltd in Hong Kong is seeking a Customer Services Officer for a Central building. You will provide high-quality front-desk concierge services to visitors and tenants and deliver up-to-date, appropriate solutions.

The role requires fluency in Cantonese with a good command of English and Mandarin, strong customer service and communication skills, and the ability to work independently with a proactive approach.

Qualifications

• Form 5 / HKDSE education level or above.
• Fluent in Cantonese; good command of English and Mandarin.
• Strong customer service and communication skills.
• Customer-oriented, proactive, eager to learn, and able to work independently.

Responsibilities

• Provide high-quality front-desk concierge services to customers and deliver up-to-date, appropriate solutions.
• Handle customer service inquiries and complete duties professionally.
• Maintain a positive attitude to uphold the company's image at all times.
• Execute additional tasks assigned based on company requirements.
• Punctuality is required.

Skills

Customer service

Communication

Cantonese

English

Mandarin

Independent work

Education

Form 5 / HKDSE

Job description

Jones Lang LaSalle Management Services Ltd in Hong Kong is seeking a Customer Services Officer for a Central building. You will provide high-quality front-desk concierge services to visitors and tenants and deliver up-to-date, appropriate solutions.

The role requires fluency in Cantonese with a good command of English and Mandarin, strong customer service and communication skills, and the ability to work independently with a proactive approach.