F&B Service Supervisor – Luxury Hotel (Hong Kong)

Mandarin Oriental Hotel Group Limited; Hong Kong; On-site; HKD 180,000 - 270,000; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellness

Retirement Plans

Job summary

Mandarin Oriental The Landmark, Hong Kong invites applications for a Supervisor in the F&B Service team. You will lead a section, present menu recommendations, train colleagues and ensure guest satisfaction with swift, attentive service.

The role reports to the Restaurant Manager and requires a passion for delivering exceptional dining experiences in a luxury hotel environment. 4 years in F&B or hotels, preferably with French fine dining or Michelin-starred background, along with strong

Qualifications

• 4 years of experience in F&B or hotel industry.
• Experience in French fine dining or Michelin-starred restaurants is preferred.
• Passionate about delivering an exceptional F&B service.

Responsibilities

• Be in charge of the assigned section to ensure smooth operation.
• Present and explain menu items to guests and make recommendations.
• Take training responsibilities; encourage teamwork and act as role model.
• Provide feedback from guests and colleagues to improve communication with staff and management.
• Ensure high level of guest satisfaction with attentive, timely service.
• Perform other duties as required by the department head.

Skills

Strong communication

Interpersonal skills

Team player

Job description

Mandarin Oriental The Landmark, Hong Kong invites applications for a Supervisor in the F&B Service team. You will lead a section, present menu recommendations, train colleagues and ensure guest satisfaction with swift, attentive service.

The role reports to the Restaurant Manager and requires a passion for delivering exceptional dining experiences in a luxury hotel environment. 4 years in F&B or hotels, preferably with French fine dining or Michelin-starred background, along with strong