Assistant Venue Manager – Discovery Bay (Restaurant & Fine Retail Shop)

Feather and Bone Holdings Limited

Hong Kong

In loco

HKD 223.000 - 312.000

Tempo pieno

3 giorni fa

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Vantaggi offerti da questo lavoro

Free duty meal

Transportation Allowance

Competitive salary package

5-day work week

Flexible shift schedule

Staff discounts

Excellent career opportunities

Descrizione del lavoro

Feather and Bone Holdings Limited is seeking an Assistant Venue Manager for Discovery Bay to oversee both restaurant and retail operations. You will lead FOH dining and retail staff, ensuring exceptional guest experiences while managing inventory, merchandising, and supplier relationships.

You will coordinate floor schedules, mentor staff, and maintain high standards across both divisions, contributing to a cohesive, premium service culture.

Competenze

Minimum 2-3 years of supervisory or assistant management experience in hospitality and/or premium retail/delicatessen environments.
Proactive with new ideas, good leadership and execution skills.
Strong passion for Western food products, fine wines, craft beverages, artisan cheeses, and fresh meats/butchery.
Proven track record in managing and motivating multi-disciplinary teams.
Sound understanding of inventory management, stock rotation, margin management, and POS/retail management systems.
Excellent interpersonal and communication skills; fluent in English or Cantonese; Mandarin is a plus.

Mansioni

Oversee daily FOH dining operations to ensure high standards of customer service, food quality, and hygiene.
Manage floor service during peak dining hours, resolving feedback and ensuring a welcoming guest experience.
Assist with floor staffing schedules, briefing teams, and maintaining seamless communication between FOH and kitchen staff.
Oversee daily shop operations across retail sections including wine & beverages, gourmet snacks, butcher counter, and chilled products.
Ensure merchandising, stocking, labeling, and optimal product displays; manage inventory levels, shelf life, and waste.

Conoscenze

Hospitality leadership

Team motivation

Inventory management

POS systems

Customer service

Bilingual English Cantonese

Strumenti

POS software

Descrizione del lavoro

Assistant Venue Manager – Discovery Bay (Restaurant & Fine Retail Shop)

Position Overview

We are seeking a passionate, versatile, and experienced Assistant Venue Manager to help lead our day-to-day operations across both our restaurant and retail divisions.

As the Assistant Venue Manager, you will oversee all aspects of daily business operations—ensuring seamless service in the restaurant while maintaining a thriving, high-standard retail environment. You will lead front-of-house hospitality staff, retail shop teams, and butcher counter staff, focusing on exceptional customer experience, operational efficiency, inventory control, and team performance.

Key Responsibilities

Restaurant Operations

Oversee daily Front-of-House (FOH) dining operations to ensure high standards of customer service, food quality, and hygiene.
Manage floor service during peak dining hours, resolving customer feedback and ensuring a warm, welcoming guest experience.
Assist with floor staffing schedules, briefing teams, and maintaining seamless communication between FOH and kitchen staff.

Retail & Grocery Shop Operations

Oversee daily shop operations across all retail sections, including the wine & beverage, gourmet snacks, fresh butcher counter, and chilled/fridge products.
Ensure visually appealing merchandising, proper shelf stocking, clear price labeling, and optimal product displays.
Manage retail inventory levels, shelf life and waste management.
Liaise with food and beverage suppliers, distributors, and importers to order stock and maintain popular retail product lines.
Lead, mentor, and motivate floor staff, cashiers, retail clerks, and butcher counter staff.

Requirements & Qualifications

Minimum 2-3 years of supervisory or assistant management experience in hospitality (restaurants, cafés, or bars) and/or premium retail/delicatessen environments will be an added advantage.
Proactive with new ideas, good leadership and execution skills
Strong passion in Western food products, fine wines, craft beverages, artisan cheeses, and fresh meats/butchery.
Proven track record in managing and motivating multi-disciplinary teams.
Sound understanding of inventory management, stock rotation, margin management, and POS/retail management systems.
Excellent interpersonal and communication skills; fluent in English or Cantonese, Mandarian is a plus.
Working Location: Discovery Bay

Why Join Us?

We believe a happy team creates the best food. Our package includes: