Assistant Manager & Supervisor - Medora, Liz & Tori

Tastings Group Limited; Hong Kong; On-site; HKD 223,000 - 446,000; Full time

Benefits offered by this job

Annual leave

8 days off per month

Sales incentive bonus

Medical Insurance

Paid Sick Leave

Wedding Leave

Birthday Leave

Compassionate Leave

Staff meal provided

On the job training

Job summary

Medora, a semi-fine dining restaurant in Hong Kong, seeks an Assistant Restaurant Manager to lead all aspects of the business and deliver a high-quality dining experience in a fast-paced setting.

You will oversee daily operations, uphold wine service standards, manage staff, and drive revenue and guest satisfaction while ensuring health and safety compliance. Immediate availability is preferred.

Qualifications

• 2–3 years of restaurant management experience in a luxury western restaurant.
• Degree or Diploma in Hospitality Management; WSET Level 2 or 3 is an advantage.
• Able to advise guests on wines based on tastes and food choices.
• Ability to work in a fast-paced environment.
• Strong problem-solving and customer service skills.
• Fluent in English, Mandarin and Cantonese.
• Hong Kong resident only; immediate availability preferred.

Responsibilities

• Oversee daily operations of the restaurant.
• Ensure the highest standards of food and beverage service.
• Manage staff including hiring, training, and scheduling.
• Advise guests on wines based on personal tastes.
• Manage the wine cellar and conduct wine tastings.
• Maintain inventory and stock levels.
• Handle customer inquiries and resolve issues.
• Provide periodic analysis and status reports for management.
• Develop strategies to increase revenue and customer satisfaction.
• Ensure health and safety compliance.
• Monitor financial performance and manage budgets.

Skills

Staff management

Wine knowledge

Customer service

Budgeting

Cost control

Problem-solving

Communication

Multilingual ability

Education

Degree or Diploma in Hospitality Management

WSET Level 2 or 3 certificate

Job description

Medora is a semi-fine dining restaurant led by Chef Vicky Cheng, the Michelin-starred chef-owner of VEA and WING. True to its name, the concept draws inspiration from his family, featuring dishes designed for sharing, with the aim of creating the perfect setting for all types of gatherings.

We are looking for a passionate and experienced Assistant Restaurant Manager to assist management to lead all aspects of our business to deliver a high-quality and unique dining experience and advance your career in a fast-paced and dynamic environment.

Responsibilities

• Assist to oversee daily operations of the restaurant
• Ensure the highest standards of food and beverage service
• Manage staff, including hiring, training, and scheduling
• Advising guests on wines based on their personal tastes and food choices
• Manages the wine cellar, and conducts wine tastings
• Maintain inventory and ensure proper stock levels
• Handle customer inquiries and resolve any issues
• Provide periodical analysis and status reports for management review.
• Develop and implement strategies to increase revenue and customer satisfaction
• Ensure compliance with health and safety regulations
• Monitor financial performance and manage budgets

Job Requirements

• Minimum 2-3 years’ restaurant management experience in a luxury western restaurant, less experience will be considered as Supervisor
• Degree or Diploma holder of Hospitality management and WSET level 2 or 3 certificate is an advantage
• Able to advise guests on wines based on their personal tastes and food choices
• Ability to work in a fast-paced environment
• An in-depth understanding of management and experience utilizing them in the workplace
• Knowledge of basic accounting and cost control procedures
• Strong problem-solving and customer service skills, able to communicate effectively to successfully defuse tense situations
• Strong interpersonal and intrapersonal skills
• Fluent in spoken English, Mandarin and Cantonese
• Immediate availability is highly perferred
• Hong Kong resident only

We Offer An Attractive Salary & Benefits

• Annual leave - up to a maximum 18 days in total;
• Day Off - 8 days off per month;
• Sales incentive bonus;
• Medical Insurance;
• Paid Sick Leave;
• Wedding Leave;
• Birthday Leave;
• Compassionate Leave;
• Staff meal provided;
• On the job training.