Assistant Restaurant Manager - Laudau's

Epicurean Management Limited; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Benefits offered by this job

8-Day Off/Month

Duty Meal

Medical Subsidization

Discretionary Bonus

Job summary

Epicurean Group in Hong Kong seeks an Assistant Restaurant Manager to oversee daily front-of-house operations across lunch, dinner, bar and private events. You will lead shifts, brief staff, manage reservations and table plans, and train the team in SOPs, menu knowledge, and guest engagement.

Responsibilities include building relationships with VIP guests, coordinating with kitchen/bar, supporting scheduling and development, and maintaining hygiene and safety standards. Immediate start preferred.

Qualifications

• Minimum 2 years’ relevant supervisory experience in a restaurant, hotel, or hospitality group.
• Experience in a high-volume Western restaurant, bar, brasserie, or hotel F&B operation preferred.
• Strong understanding of table service, guest relations, reservations, service sequence, and front-of-house operations.
• Hands-on leadership style with the ability to direct a team during busy service periods.
• Good communication, interpersonal, and problem-solving skills.
• Knowledge of wine and beverages; WSET certification or willingness to train is advantageous.
• Good organizational skills, attention to detail, and ability to work weekends, public holidays, and evenings.
• Strong command of spoken English; Cantonese and Mandarin advantageous.
• Candidates available to join immediately or on short notice.

Responsibilities

• Support the Restaurant Manager in overseeing daily front-of-house operations during lunch, dinner, bar, and private events.
• Lead service shifts on the floor, ensuring warm, attentive, professional, and efficient hospitality.
• Assist with staff briefing, shift allocation, floor plans, reservations, table management, and coordination.
• Train, coach, and motivate service team on SOPs, menu knowledge, wine/beverage service, upselling, grooming, and guest engagement.
• Build relationships with regular and VIP guests and respond to feedback and service-recovery situations.
• Collaborate with kitchen and bar teams to ensure clear communication and timely delivery.
• Support staff scheduling, attendance, onboarding, performance checks, and development plans.
• Ensure standards for cleanliness, presentation, food safety, workplace safety, licensing, and hygiene.
• Assist with cash handling, POS procedures, opening/closing duties, sales reporting, and checklists.
• Monitor stock, support beverage inventory, and minimise wastage and breakages.
• Support promotions, menu launches, events, and guest engagement initiatives.
• Act as Manager-on-Duty when required and cover the operation in the Restaurant Manager’s absence.

Skills

Guest relations

Team leadership

Communication

Problem solving

Upselling

Wine knowledge

Job description

Support the Restaurant Manager in overseeing daily front-of-house operations, including lunch, dinner, bar, and private-event service where applicable

Lead service shifts on the floor, ensuring guests receive warm, attentive, professional, and efficient hospitality

Assist with staff briefing, shift allocation, floor plans, reservations, table management, and service coordination

Train, coach, and motivate service team members on company SOPs, menu knowledge, wine and beverage service, upselling, grooming, and guest engagement

Build strong relationships with regular and VIP guests, responding promptly and professionally to feedback, special requests, and service‑recovery situations

Work closely with the kitchen and bar teams to ensure clear communication, accurate orders, timely food and beverage delivery, and a smooth guest journey

Support staff scheduling, attendance monitoring, onboarding, performance feedback, and development plans

Ensure the restaurant consistently meets company standards for cleanliness, presentation, food safety, workplace safety, licensing, and hygiene

Assist with cash handling, POS procedures, opening and closing duties, daily sales reporting, and operational checklists

Monitor stock levels, support beverage and operating‑supply inventory, and help minimise wastage and breakages

Support restaurant promotions, menu launches, events, and other initiatives to drive sales and guest engagement

Act as Manager-on‑Duty when required and take responsibility for the operation in the absence of the Restaurant Manager

Requirements

Minimum 2 years’ relevant working experience in a supervisory role within a restaurant, hotel, or reputable hospitality group

Experience in a high‑volume Western restaurant, bar, brasserie, or hotel food‑and‑beverage operation is highly preferred

Strong understanding of table service, guest relations, restaurant reservations, service sequence, and front‑of‑house operations

A hands‑on leadership style, with the confidence to direct a team during busy service periods

Good communication, interpersonal, and problem‑solving skills

Knowledge of wine and beverages is preferred; WSET certification or willingness to undertake wine training is an advantage

Good organisational skills, attention to detail, and ability to work flexibly across weekends, public holidays, and evening shifts

Strong command of spoken English; Cantonese and Mandarin will be an advantage

Candidates available to join immediately or at short notice will be preferred

8-Day Off/Month

Duty Meal

Medical Subsidization

Discretionary Bonus

We are an equal opportunity employer. All applications received will be used strictly for selection purposes only. Your application may also be considered for other suitable positions within the Epicurean Group. Unsuccessful applications will be destroyed after 6 months.

Founded in 1991, Epicurean Group is one of the leading hospitality groups in Hong Kong that owns and operates a diversified portfolio of food and beverage outlets in Hong Kong and China. With over 30 iconic restaurants and bars that are the preferred dining destinations for our guests, Epicurean Group is a leader in the development, management and operation of innovative food and beverage concepts, offering a diverse cuisine selection including Continental, International, Japanese, Mexican, Spanish and Chinese concepts. Popular brands include The Peak Lookout, Pica Pica, BÀRBAR, KAKURE, El Taquero, IZA IZAKAYA, Ship Kee (awarded the Michelin Bib Gourmand in 2023), Xia Fei Fei and Xiao Wang Beef Noodle.

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What can I earn as an Assistant Restaurant Manager