Assistant Restaurant Manager - Jimmy's Kitchen

Epicurean Management Limited; Hong Kong; On-site; HKD 268,000 - 402,000; Full time

Benefits offered by this job

8-Day Off/Month

Duty Meal

Medical Subsidization

Discretionary Bonus

Job summary

Jimmy’s Kitchen in Hong Kong is seeking an experienced Assistant Restaurant Manager to support the daily operation of our Western dining restaurant. You will lead front-of-house shifts, train and coach service colleagues, and ensure warm, attentive hospitality while coordinating with kitchen and bar teams to deliver a seamless guest journey.

Strong English and people skills are essential. This role reports to the Restaurant Manager and benefits from attractive remuneration and fringe benefits

Qualifications

• Minimum 2 years’ supervisory experience in a restaurant or hospitality group.
• Experience in a high-volume Western dining operation is highly preferred.
• Strong understanding of table service and front-of-house operations.
• Hands-on leadership style with the ability to direct a team during peak times.
• Excellent communication and interpersonal skills.
• WSET knowledge or willingness to undertake wine training is a plus.

Responsibilities

• Oversee daily front-of-house operations across lunch, dinner, bar, and events.
• Lead service shifts with warm, attentive hospitality.
• Brief and allocate staff, manage floor plans, reservations and seating arrangements.
• Train and coach staff on SOPs, menu knowledge, wine service and upselling.
• Engage with regular and VIP guests, handle feedback professionally.
• Coordinate with kitchen and bar for accurate orders and timely service.
• Assist with scheduling, attendance, onboarding and performance reviews.
• Ensure cleanliness, presentation, food safety and hygiene standards.
• Assist with cash handling, POS procedures, opening/closing duties and sales reporting.
• Monitor stock levels, support beverage and operating-supply inventory.
• Support promotions, menu launches and events to drive sales and guest engagement.
• Act as Manager-on-Duty when required.

Skills

Hospitality leadership

Guest service

Communication skills

Team coaching

Problem solving

Job description

Assistant Restaurant Manager - Jimmy's Kitchen

Jimmy’s Kitchen is looking for a motivated, service-driven Assistant Restaurant Manager to support the daily operation of our busy Western dining restaurant. This role is ideal for an experienced hospitality professional who enjoys leading from the floor, developing people, and creating memorable guest experiences.

Reporting to the Restaurant Manager and Assistant General Manager, the Assistant Restaurant Manager will play a key role in maintaining service standards, supporting team performance, and ensuring smooth, efficient restaurant operations.

Responsibilities

1. Support the Restaurant Manager in overseeing daily front-of-house operations, including lunch, dinner, bar, and private-event service where applicable
2. Lead service shifts on the floor, ensuring guests receive warm, attentive, professional, and efficient hospitality
3. Assist with staff briefing, shift allocation, floor plans, reservations, table management, and service coordination
4. Train, coach, and motivate service team members on company SOPs, menu knowledge, wine and beverage service, upselling, grooming, and guest engagement
5. Build strong relationships with regular and VIP guests, responding promptly and professionally to feedback, special requests, and service-recovery situations
6. Work closely with the kitchen and bar teams to ensure clear communication, accurate orders, timely food and beverage delivery, and a smooth guest journey
7. Support staff scheduling, attendance monitoring, onboarding, performance feedback, and development plans
8. Ensure the restaurant consistently meets company standards for cleanliness, presentation, food safety, workplace safety, licensing, and hygiene
9. Assist with cash handling, POS procedures, opening and closing duties, daily sales reporting, and operational checklists
10. Monitor stock levels, support beverage and operating-supply inventory, and help minimise wastage and breakages
11. Support restaurant promotions, menu launches, events, and other initiatives to drive sales and guest engagement
12. Act as Manager-on-Duty when required and take responsibility for the operation in the absence of the Restaurant Manager

Requirements

1. Minimum 2 years’ relevant working experience in a supervisory role within a restaurant, hotel, or reputable hospitality group
2. Experience in a high-volume Western restaurant, bar, brasserie, or hotel food-and-beverage operation is highly preferred
3. Strong understanding of table service, guest relations, restaurant reservations, service sequence, and front-of-house operations
4. A hands‑on leadership style, with the confidence to direct a team during busy service periods
5. Good communication, interpersonal, and problem‑solving skills
6. Knowledge of wine and beverages is preferred; WSET certification or willingness to undertake wine training is an advantage
7. Good organisational skills, attention to detail, and ability to work flexibly across weekends, public holidays, and evening shifts
8. Strong command of spoken English; Cantonese and Mandarin will be an advantage
9. Candidates available to join immediately or at short notice will be preferred

Attractive remuneration and fringe benefits will be offered to the right candidates.

• 8-Day Off/Month
• Duty Meal
• Medical Subsidization
• Discretionary Bonus

We are an equal opportunity employer. All applications received will be used strictly for selection purposes only. Your application may also be considered for other suitable positions within the Epicurean Group. Unsuccessful applications will be destroyed after 6 months.