Assistant Manager Distribution Channel Optimisation

Cathay Pacific; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Cathay Pacific Group is seeking an Assistant Manager Distribution Channel Optimisation to drive optimisation of distribution channels, manage economics, partnerships and channel performance. You will lead vendor relationships, oversee cost controls and contract terms while collaborating with cross-functional teams to achieve growth and efficiency.

The role requires strong negotiation, analytical abilities and deep knowledge of airline distribution dynamics and modern retailing.

Qualifications

• Minimum 5 years of experience in airline distribution management including contracts & cost management.
• Strong analytical, communication and negotiation skills.
• Able to negotiate with distribution partners (GDS and 3rd party aggregators).

Responsibilities

• Lead distribution channel optimisation and manage distribution economics and partnerships.
• Drive cost control monitoring to improve channel performance and reduce unproductive activity.
• Review contracts to secure favorable terms and flexibilities.
• Oversee distribution cost accounts to meet targets and savings.
• Collaborate with cross-functional teams to implement evaluation frameworks and track performance.

Skills

Airline distribution management

Contract & cost management

Negotiation

Analytical skills

Cross-functional collaboration

GDS & distribution partners

Tools

GDS

NDC knowledge

Job description

Role Introduction

As the Assistant Manager Distribution Channel Optimisation, you will be responsible for driving the optimisation of Cathay's distribution channels by managing distribution economics, commercial partnerships, channel performance, and search efficiency to support sustainable growth and maximise return on distribution investment.

Reports to

Future of Distribution Manager - Distribution Technology Enhancement & Channel Optimisation

Key Responsibilities

• Manage strategic distribution vendors’ relationships and partnerships, including Global Distribution Systems (GDSs), Information Technology (IT) vendors and Metasearch partners etc
• Drive enhancement to cost control monitoring systems to identify, prevent and mitigate unproductive shopping activity while improving overall channel performance
• Review and manage distribution contracts to achieve the best terms for Cathay and alignment of each contract’s distribution flexibilities
• Manage the distribution cost accounts to meet distribution cost target and channel shift savings
• Collaborate with cross-functional teams to development implement frameworks to evaluate distribution cost impacts, track performance and identify opportunities to optimize distribution channel
• Lead, support, coach, and inspire the team to achieve commercial and strategic success
• Supervise and mentor direct reports, promoting a culture of effective cross-functional collaboration and shared accountability
• Consistently uphold Cathay’s core values and modelling excellence in execution and behaviour
• Maintain active and ongoing dialogue with team members regarding individual goals, performance expectations, and growth plans, and engage employees meaningfully to enhance communication, alignment with departmental objectives, and understanding of strategic priorities
• Perform any other reasonable tasks as required to support team development

Requirements

• Strong understanding and minimum 5 years of experience in airline distribution management including contracts & cost management
• Strong background in distribution dynamics is preferred
• Strong analytical, communication and negotiation skills
• Able to represent Cathay to negotiate with distribution partners (e.g. GDS and 3rd party aggregators)
• Good understanding of the new distribution capability (NDC) development/ modern airline retailing and its implication on GDS contract & management
• Good understanding on other distribution (e.g. shopping & booking) cost is preferred
• Experience working in cross-functional and matrix environments, collaborating with commercial, technology, and operational stakeholders
• Commercial mindset with strong business judgement and attention to financial impact

Equal Opportunity

Cathay Pacific is committed to fostering an environment that values Diversity, Equity, Inclusion and Belonging. As an equal opportunity employer, we are committed to attracting and hiring qualified individuals from diverse backgrounds, experiences and abilities. We strive to create a respectful, inclusive workplace free from discrimination, harassment and bullying.

Privacy

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