Assistant Manager Distribution Channel Optimisation

Cathay Pacific; Hong Kong; Presencial; HKD 900.000 - 1.200.000; Jornada completa

Descripción de la vacante

Cathay Pacific is seeking an Assistant Manager in Distribution Channel Optimisation in Hong Kong. You will drive distribution channel performance, manage partnerships, and control costs to maximise returns on distribution investments.

You will lead a team, collaborate with commercial, technology and operations, and implement frameworks to evaluate distribution costs and track performance. The role requires strong negotiation skills and knowledge of GDS and NDC.

Formación

• Minimum 5 years of airline distribution management experience, including contracts and cost management.
• Strong background in distribution dynamics is preferred.
• Excellent analytical, communication and negotiation skills.
• Ability to represent Cathay to negotiate with distribution partners (e.g. GDS and third‑party aggregators).
• Solid understanding of the new distribution capability (NDC) development and its implications on GDS contracts.
• Good understanding of other distribution costs such as shopping and booking.
• Experience working in cross-functional and matrix environments with commercial, technology, and operations teams.
• Commercial mindset with strong business judgement and focus on financial impact.

Responsabilidades

• Manage strategic distribution vendors’ relationships and partnerships, including GDSs, IT vendors and metasearch partners.
• Improve cost control monitoring systems to reduce unproductive shopping activity and improve channel performance.
• Review and manage distribution contracts to secure favorable terms and flexibilities.
• Manage distribution cost accounts to meet targets and realize channel‑shift savings.
• Collaborate across functions to develop frameworks to evaluate distribution costs and track performance.
• Lead, support, coach, and inspire the team to deliver commercial and strategic success.
• Supervise and mentor direct reports, promoting cross‑functional collaboration and accountability.
• Uphold Cathay’s core values and model excellence in execution and behaviour.
• Maintain ongoing dialogue with team about goals, performance, and growth plans; engage employees to align with priorities.
• Perform other duties as required to support team development.

Conocimientos

Analytical skills

Communication skills

Negotiation

Herramientas

GDS systems

Descripción del empleo

Cathay Pacific

Sales and Distribution Department

Permanent

Hong Kong SAR (China)

Role Introduction

Reports to: Future of Distribution Manager - Distribution Technology Enhancement & Channel Optimisation

As the Assistant Manager Distribution Channel Optimisation, you will be responsible for driving the optimisation of Cathay's distribution channels by managing distribution economics, commercial partnerships, channel performance, and search efficiency to support sustainable growth and maximise return on distribution investment.

Key Responsibilities

• Item 1 of 10, Manage strategic distribution vendors’ relationships and partnerships, including Global Distribution Systems (GDSs), Information Technology (IT) vendors and Metasearch partners etc
• Item 2 of 10, Drive enhancement to cost control monitoring systems to identify, prevent and mitigate unproductive shopping activity while improving overall channel performance
• Item 3 of 10, Review and manage distribution contracts to achieve the best terms for Cathay and alignment of each contract’s distribution flexibilities
• Item 4 of 10, Manage the distribution cost accounts to meet distribution cost target and channel shift savings
• Item 5 of 10, Collaborate with cross-functional teams to development implement frameworks to evaluate distribution cost impacts, track performance and identify opportunities to optimize distribution channel
• Item 6 of 10, Lead, support, coach, and inspire the team to achieve commercial and strategic success
• Item 7 of 10, Supervise and mentor direct reports, promoting a culture of effective cross-functional collaboration and shared accountability
• Item 8 of 10, Consistently uphold Cathay’s core values and modelling excellence in execution and behaviour
• Item 9 of 10, Maintain active and ongoing dialogue with team members regarding individual goals, performance expectations, and growth plans, and e ngage employees meaningfully to enhance communication, alignment with departmental objectives, and understanding of strategic priorities
• Item 10 of 10, Perform any other reasonable tasks as required to support team development

Requirements

• Item 1 of 8, Strong understanding and minimum 5 years of experience in airline distribution management including contracts & cost management
• Item 2 of 8, Strong background in distribution dynamics is preferred
• Item 3 of 8, Strong analytical, communication and negotiation skills
• Item 4 of 8, Able to represent Cathay to negotiate with distribution partners (e.g. GDS and 3 rd party aggregators)
• Item 5 of 8, Good understanding of the new distribution capability (NDC) development/ modern airline retailing and its implication on GDS contract & management
• Item 6 of 8, Good understanding on other distribution (e.g. shopping & booking) cost is preferred
• Item 7 of 8, Experience working in cross-functional and matrix environments, collaborating with commercial, technology, and operational stakeholders
• Item 8 of 8, Commercial mindset with strong business judgement and attention to financial impact

Personal & Application Information

Cathay Pacific is committed to fostering an environment that values Diversity, Equity, Inclusion and Belonging. As an equal opportunity employer, we are committed to attracting and hiring qualified individuals from diverse backgrounds, experiences and abilities. We strive to create a respectful, inclusive workplace free from discrimination, harassment and bullying.

Privacy

Personal data provided by job applicants will be used strictly in accordance with our Applicant Personal Information Collection Statement and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. We keep records of your data for no longer than is necessary for the purpose for which we obtained them and any other permitted linked purposes. If your application is unsuccessful, we will keep your details on file for as long as is necessary to process your application or for the purposes of further job opportunities if you agree to such longer periods.