APAC Ecommerce & CX Director

Michael Page International (HK) Ltd; Hong Kong; On-site; HKD 1,800,000 - 3,000,000; Full time

Job summary

Michael Page International (HK) Ltd is seeking a Regional Ecommerce Director for APAC to lead ecommerce operations, digital content, and customer experience across multiple markets. The role oversees a team of 20+ and shapes the operating model for consistency and excellence.

The successful candidate will drive governance, site performance, and asset management, aligning regional and local requirements while collaborating with global teams to optimize engagement and conversion.

Qualifications

• Minimum 15 years of experience in ecommerce/digital leadership within complex organizations.
• Experience leading regional ecommerce operations across APAC.
• Strong communication and leadership capabilities with senior stakeholders.

Responsibilities

• Lead APAC ecommerce strategy, operations, content, and asset management across multiple markets.
• Oversee product data, digital assets, site merchandising, and launch execution.
• Drive UI/UX improvements, conversion optimization, and data-driven decision making.

Skills

Strategic leadership

Regional ecommerce

Digital content & site ops

Stakeholder management

Job description

Michael Page International (HK) Ltd is seeking a Regional Ecommerce Director for APAC to lead ecommerce operations, digital content, and customer experience across multiple markets. The role oversees a team of 20+ and shapes the operating model for consistency and excellence.

The successful candidate will drive governance, site performance, and asset management, aligning regional and local requirements while collaborating with global teams to optimize engagement and conversion.