Administration Officer

Flora Academy Education Centre; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Benefits offered by this job

MPF

Statutory holidays

Annual leave

Job summary

Flora Academy Education Centre is seeking a proactive administrator to manage daily class scheduling, timetable adjustments, and tutor coordination in a fast-paced education environment.

The role requires handling parent inquiries, maintaining student records, and conducting face-to-face consultations at the Central Admiralty workplace. Strong English and Cantonese, plus MS Office proficiency, are essential.

Qualifications

• Bachelor's degree or above.
• Minimum 2 years HK working experience, education industry preferred.
• Fluent in English and Cantonese (spoken & written).
• Customer-oriented, responsive, patient and able to handle high volume daily enquiries.
• Well-organised, independent, good time management skills.
• Proficient in MS Office and document management.

Responsibilities

• Manage daily class scheduling, timetable adjustment, lesson monitoring and tutor coordination.
• Handle all parent enquiries, follow-up cases, student profile updates and academic record filing.
• Receive walk-in parents, conduct face-to-face consultation and maintain good parent relationship.
• Ensure smooth communication between tutors, students and internal administrative team.
• Ad-hoc administrative support related to course operations.

Skills

English

Cantonese

Customer service

Time management

Organizational skills

Education

Bachelor's degree or above

Tools

MS Office

Job description

1. Manage daily class scheduling, timetable adjustment, lesson monitoring and tutor coordination.

2. Handle all parent enquiries, follow-up cases, student profile updates and academic record filing.

3. Receive walk-in parents, conduct face-to-face consultation and maintain good parent relationship.

4. Ensure smooth communication between tutors, students and internal administrative team.

5. Ad-hoc administrative support related to course operations.

Job Requirements

1. Bachelor's degree or above.

2. Minimum 2 years Hong Kong working experience, education industry experience preferred.

3. Fluent in English and Cantonese (spoken & written).

4. Customer-oriented, responsive, patient and able to handle high volume daily enquiries.

5. Well-organised, independent, good time management skills.

6. Proficient in MS Office and document management.

• * Fixed working hours: 10:00 - 19:00
• * Stable workflow, clear job scope
• * MPF, statutory holidays, annual leave
• * Central Admiralty workplace, convenient transportation