Customer Service & Administration Officer (up to 24K)

ADECCO Personnel Limited; Hong Kong Island; On-site; HKD 244,000 - 292,000; Full time

Job summary

ADECCO Personnel Limited is recruiting a Customer Service & Administration Officer in Hong Kong. The role involves front desk duties, student registration, and administrative support within an education centre.

The ideal candidate holds a Diploma or above with 1-2 years of relevant experience, strong communication skills, and the ability to work on Saturdays. Bilingual English and Chinese proficiency is preferred for daily interactions with staff and families.

Qualifications

• Diploma holder or above is required.
• 1-2 years of customer service, administration, student services, or education centre experience.
• Strong communication and interpersonal skills.
• Good English and Chinese language skills.
• Able to work on Saturdays.
• Experience as a front desk officer or receptionist in education centres or schools is an advantage.

Responsibilities

• Provide customer service and support daily front desk and centre operations (enquiries & student registration).
• Coordinate class scheduling, student placement, student records and related administrative activities.
• Maintain effective communication with parents and build positive relationships with students and families.
• Support centre administration and provide operational assistance to teaching and administrative staff.
• Assist in maintaining accurate student information and ensuring smooth day-to-day centre operations.

Skills

Customer service

Front desk/Reception

Communication

Education centre experience

Education

Diploma or above

Job description

Customer Service & Administration Officer (up to 24K)

Our client is a reputable education group in Hong Kong, specialising in English language programmes for children from pre-nursery to lower secondary levels.

The organisation is dedicated to creating a positive learning atmosphere and believes that children learn best when they enjoy the learning process They offer a stable working environment, professional training, and excellent career development opportunities.

Responsibilities

• They are looking for a proactive Centre Admin & Customer Service Officer to join a growing education centre, providing customer service and administrative support to students, parents, and teaching staff.
• Provide customer service and support daily front desk and centre operations (e.g. enquiries & student registration)
• Coordinate class scheduling, student placement, student records and related administrative activities
• Maintain effective communication with parents and build positive relationships with students and families
• Support centre administration and provide operational assistance to teaching and administrative staff
• Assist in maintaining accurate student information and ensuring smooth day-to-day centre operations

Requirements

• Diploma holder or above
• 1-2 years of Customer Service, Administration, Student Services, or Education Centre experience
• Strong communication and interpersonal skills
• Good English and Chinese language skills
• Able to work on Saturdays
• Experience as a Front Desk Officer or Receptionist in education centres or schools is an advantage

Please note that only short listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes