Administration Executive (Students Services & Operations)

AAS Education Consultancy; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

AAS Education Consultancy in Causeway Bay invites applications for an Administration Executive (Students Services & Operations). The role supports student services and office operations, serving as first point of contact and coordinating admissions and visa processes with attention to accuracy in CRM records.

You will handle enquiries in English, Cantonese, and Mandarin, assist events and visits, and perform daily administrative tasks.

Qualifications

• Diploma or degree in relevant field with 1-2 years' experience preferred.
• Proficiency in English, Cantonese and Mandarin.
• Strong communication and interpersonal skills.
• Proficient in MS Office and Chinese word processing.
• Immediate availability preferred.

Responsibilities

• Serve as the first point of contact, warmly welcoming visitors, managing reception, and directing guest inquiries
• Manage inbound phone inquiries and route calls professionally to appropriate team members
• Support students through overseas school/university admissions, student visa application procedures, and visa lodgements
• Maintain accurate, up-to-date case tracking records in CRM
• Provide operational and logistical support for marketing events, education fairs, seminars, and partner institution visits
• Execute administrative tasks to support overall office operations
• Other ad hoc duties and projects assigned by senior colleagues and management

Skills

English proficiency

Cantonese proficiency

Mandarin proficiency

Interpersonal skills

Education

Higher Diploma / Associate Degree / Bachelor Degree

Tools

MS Office

Job description

Administration Executive (Students Services & Operations)

About the role

We are seeking an Administration Executive (Students Services & Operations) to join AAS Education Consultancy. This role is based in Causeway Bay, Wan Chai District and represents a key position within our administrative and operations team. As Administration Executive, you will play a vital role in ensuring the smooth delivery of student services and operational excellence across our organization. This position is central to supporting our educational services, managing student interactions, and maintaining efficient administrative processes that directly impact the student experience and organizational performance.

Key responsibilities

• Serve as the first point of contact, warmly welcoming visitors, managing reception, and directing guest inquiries
• Manage inbound phone inquiries and route calls professionally to appropriate team members
• Support students through overseas school/university admissions, student visa application procedures, and visa lodgements
• Maintain accurate, up-to-date case tracking records in CRM
• Provide operational and logistical support for marketing events, education fairs, seminars, and partner institution visits
• Execute administrative tasks to support overall office operations
• Other ad hoc duties and projects assigned by senior colleagues and management

What we're looking for

• Higher Diploma, Associate Degree or Bachelor Degree, with 1-2 years of working experience preferred
• Proficiency in written and spoken English, Cantonese and Mandarin
• Good interpersonal & communication skills
• Logical and critical mind, self-motivate and willing to learn attitudes
• Diligent, polite and pleasant characteristics
• Proficiency computer skills in MS Office and Chinese word processing is a MUST
• Immediate available is preferred

What we offer

At AAS Education, we are committed to providing a supportive and enriching work environment for our employees. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development and growth.

About us

AAS Education Consultancy is a leading provider of educational services and resources. We are the official appointed representative of overseas universities, colleges and high schools including world Top 100 universities. Established in 2002, we have been serving Hong Kong and Macao student pursuing overseas studies in Australia, United Kingdom, United States, Canada, New Zealand, Singapore and Malaysia. Our mission is to empower individuals through innovative learning solutions. With a team of dedicated professionals, we strive to create impactful educational experiences that transform lives.

For more information about our company, please visit our website: www.aas.com.hk