Administration Executive – Student Support

Grove Education Limited; Hong Kong; On-site; HKD 180,000 - 230,000; Full time

Job summary

Grove Education Limited is seeking an Administration Executive – Student Support to coordinate overseas study applications and daily operations. You will work with education consultants, students, parents and institutions to ensure timely submission and accurate records.

The role requires organization, attention to detail and strong communication in English and Chinese, with 1–2 years of related experience preferred. Immediate availability is a plus.

Qualifications

• Organizational focus and attention to detail for handling multiple applications and deadlines.
• Strong written and spoken English and Chinese (Cantonese and Mandarin) communication skills.
• Proficiency in Microsoft Office and Chinese word processing.

Responsibilities

• Coordinate applications to local and overseas schools and universities, including UCAS, non-Jupas and Common App.
• Assist students with visa application documentation and submission procedures.
• Liaise with students, parents and overseas institutions to collect documents and monitor progress.
• Maintain accurate application records and track deadlines.
• Support consultants with pre-departure briefings and ongoing student support.
• Provide administrative support for daily operations, seminars and exhibitions.
• Undertake other duties as assigned by the supervisor and support Marketing if necessary.

Skills

Organizational skills

Communication

English and Chinese proficiency

Attention to detail

Microsoft Office

Education

University degree

Tools

Microsoft Office

Job description

Administration Executive – Student Support

We are looking for an organized and detail-oriented Administration Executive to support our education consultants with overseas study applications and daily operations. This role suits someone who enjoys coordinating documents, communicating with students and institutions, and keeping applications on track.

Key responsibilities

Coordinate applications to local & overseas schools and universities, including UCAS applications, non Jupas applications, Common App, etc.

Assist students with visa application documentation and submission procedures.

Liaise with students, parents and overseas institutions to collect documents, follow up on outstanding information and monitor application progress.

Maintain accurate application records and track deadlines.

Support education consultants with pre-departure briefings and ongoing student support.

Provide administrative and logistical support for daily operations, seminars and exhibitions.

Undertake other duties as assigned by the supervisor, support Marketing team if necessary.

About you

A local or overseas university degree, preferably with 1–2 years of relevant work experience. Overseas study experience is an advantage.

Good command of written and spoken English and Chinese, including Cantonese and Mandarin.

Strong organizational skills and attention to detail, with the ability to manage multiple applications and deadlines.

Good interpersonal and communication skills.

Sound logical thinking and problem-solving skills.

Proficiency in Microsoft Office and Chinese word processing.

Immediate availability is an advantage.

Student-focused, professional and courteous, with integrity and sound judgement.

Proactive, self-motivated and accountable, with a strong commitment to following through on tasks.

Adaptable and willing to learn new systems, tools and overseas education pathways.

About us

Grove Education is a premium education counselling brand under The Cyclopes Limited, an AI-driven Edu-Tech company in Hong Kong. We design personalized education and admissions strategies that align with each student's academic profile and long-term career goals. By combining data insights with experienced, high-touch counselling, we help students and parents make confident, well-informed decisions at every step of the journey.

Our team brings together senior counsellors from the USA, Singapore, Hong Kong, and Mainland China with a shared mission to elevate education counselling across Asia. Built on trust, transparency, and accountability, Grove Education provides expert guidance and data-driven insights to support students in achieving outstanding outcomes at top overseas and Hong Kong institutions.