Student Services & Operations Admin Executive

AAS Education Consultancy; Hong Kong; On-site; HKD 201,000 - 268,000; Full time

Job summary

AAS Education Consultancy in Causeway Bay invites applications for an Administration Executive (Students Services & Operations). The role supports student services and office operations, serving as first point of contact and coordinating admissions and visa processes with attention to accuracy in CRM records.

You will handle enquiries in English, Cantonese, and Mandarin, assist events and visits, and perform daily administrative tasks.

Qualifications

• Diploma or degree in relevant field with 1-2 years' experience preferred.
• Proficiency in English, Cantonese and Mandarin.
• Strong communication and interpersonal skills.
• Proficient in MS Office and Chinese word processing.
• Immediate availability preferred.

Responsibilities

• Serve as the first point of contact, warmly welcoming visitors, managing reception, and directing guest inquiries
• Manage inbound phone inquiries and route calls professionally to appropriate team members
• Support students through overseas school/university admissions, student visa application procedures, and visa lodgements
• Maintain accurate, up-to-date case tracking records in CRM
• Provide operational and logistical support for marketing events, education fairs, seminars, and partner institution visits
• Execute administrative tasks to support overall office operations
• Other ad hoc duties and projects assigned by senior colleagues and management

Skills

English proficiency

Cantonese proficiency

Mandarin proficiency

Interpersonal skills

Education

Higher Diploma / Associate Degree / Bachelor Degree

Tools

MS Office

Job description

AAS Education Consultancy in Causeway Bay invites applications for an Administration Executive (Students Services & Operations). The role supports student services and office operations, serving as first point of contact and coordinating admissions and visa processes with attention to accuracy in CRM records.

You will handle enquiries in English, Cantonese, and Mandarin, assist events and visits, and perform daily administrative tasks.