Accounting Clerk (Mainland China Expenses Claim)

ASK IT LIMITED; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

ASK IT Limited is seeking an IT Product Sales Administrator to bridge sales, operations, logistics, finance and customers in Hong Kong. You will turn confirmed sales into fulfilled orders, accurate billings, and clean system records.

The role covers order management, invoicing, cross-department coordination, and data reporting. Requirements include a diploma or degree in business-related fields and 1–3+ years in sales administration, with English and Chinese proficiency.

Qualifications

• Knowledge or experience in IT products.
• Proficient in Microsoft Office Suite, especially Excel (VLOOKUP, Pivot) and CRM/ERP systems.
• Fluent in English and Chinese (Cantonese/Mandarin as region requires).
• 1–3+ years in sales administration, sales support or commercial operations.

Responsibilities

• Process and verify purchase orders, sales contracts, and customer details in ERP/CRM systems.
• Prepare quotes, proposals, invoices, and payment requisitions.
• Coordinate delivery schedules with logistics, warehouse, and finance teams.
• Handle inbound/outbound inquiries via phone or email, resolving changes or tracking requests.
• Maintain up-to-date customer and sales records and produce periodic KPIs for management.

Skills

IT products knowledge

Advanced Excel

English & Chinese (Cantonese/Mandarin)

MS Office proficiency

Education

Bachelor's degree in Business Administration/Operations

Diploma / Higher Diploma in related field

Tools

Salesforce

SAP

Job description

The IT Product Sales Administrator acts as the core bridge between sales representatives, operations, logistics, finance, and customers. Their primary goal is to turn confirmed sales commitments into fulfilled orders, accurate billings, and clean system records

Responsibilities:

Order Management & Processing: Receive, verify, and enter purchase orders (POs), sales contracts, and customer details into ERP/CRM systems (e.g., Salesforce, SAP).

Quotations & Invoicing: Prepare, format, and issue accurate commercial quotes, proposals, sales invoices, and payment requisitions.

Cross-Department Coordination: Liaise with logistics, warehouse, and finance teams to coordinate delivery schedules, stock availability, and credit/payment status.

Customer Support: Handle inbound and outbound client inquiries via phone or email, resolving missing information, order changes, or delivery tracking requests.

Data Integrity & Reporting: Maintain up-to-date customer and sales records, compile weekly/monthly sales reports, and track KPIs for upper management.

Requirements:

Diploma, Higher Diploma, or Bachelor’s degree in Business Administration, Operations, or a related field (or F.5 / DSE with relevant experience).

1 to 3+ years of experience in sales administration, sales support, or a commercial operations role.

Knowledge or experience in IT Products.

Proficiency in Microsoft Office Suite (especially advanced Excel like VLOOKUPs and pivot tables) and familiarity with CRM/ERP software (e.g., Salesforce, SAP).

Strong attention to detail, numerical aptitude, multi-tasking abilities, and effective communication skills in English and Chinese (Cantonese / Mandarin as required by region).

Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration

All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.