Sales Operations & Order Specialist - IT Products

ASK IT Limited; Hong Kong; On-site; HKD 180,000 - 280,000; Full time

Job summary

ASK IT Limited is seeking an IT Product Sales Administrator to bridge sales, operations, logistics, finance and customers in Hong Kong. You will turn confirmed sales into fulfilled orders, accurate billings, and clean system records.

The role covers order management, invoicing, cross-department coordination, and data reporting. Requirements include a diploma or degree in business-related fields and 1–3+ years in sales administration, with English and Chinese proficiency.

Qualifications

• Knowledge or experience in IT products.
• Proficient in Microsoft Office Suite, especially Excel (VLOOKUP, Pivot) and CRM/ERP systems.
• Fluent in English and Chinese (Cantonese/Mandarin as region requires).
• 1–3+ years in sales administration, sales support or commercial operations.

Responsibilities

• Process and verify purchase orders, sales contracts, and customer details in ERP/CRM systems.
• Prepare quotes, proposals, invoices, and payment requisitions.
• Coordinate delivery schedules with logistics, warehouse, and finance teams.
• Handle inbound/outbound inquiries via phone or email, resolving changes or tracking requests.
• Maintain up-to-date customer and sales records and produce periodic KPIs for management.

Skills

IT products knowledge

Advanced Excel

English & Chinese (Cantonese/Mandarin)

MS Office proficiency

Education

Bachelor's degree in Business Administration/Operations

Diploma / Higher Diploma in related field

Tools

Salesforce

SAP

Job description

ASK IT Limited is seeking an IT Product Sales Administrator to bridge sales, operations, logistics, finance and customers in Hong Kong. You will turn confirmed sales into fulfilled orders, accurate billings, and clean system records.

The role covers order management, invoicing, cross-department coordination, and data reporting. Requirements include a diploma or degree in business-related fields and 1–3+ years in sales administration, with English and Chinese proficiency.