Account Service Lead / Manager - IC

Classy Wheeler Limited; Hong Kong; On-site; HKD 600,000 - 800,000; Full time

Job summary

A regional IT services provider in Hong Kong is seeking a Senior IT Services Manager to drive technology services and strategic account management. The role requires a strong background in communications engineering, particularly within the transportation industry, and a passion for new technologies, including IoT and AI. The ideal candidate will have over 6 years of IT experience, excellent client-facing skills, and the ability to work under pressure. This is an opportunity to shape business propositions and contribute to innovative solutions.

Qualifications

• Minimum 6 years of post-qualification IT experience.
• At least 8 years of experience in communications engineering in the transportation industry.
• Strong client-facing skills with good spoken and written English is a MUST.

Responsibilities

• Originate technology services and implementation opportunities for key accounts.
• Support the Client Service Lead in strategic deal origination.
• Develop and execute client engagement plans.
• Provide technical expertise for pre-sales and solutioning activities.
• Maintain relationships with stakeholders for timely service delivery.

Skills

Robotic technologies

IoT

Chatbot technologies

AI

Cloud technologies

Digital transformation consulting

Client engagement

Business development

Education

Degree in Electrical/Electronic Engineering/Computer Science

Job description

Regional IT services and solutions provider

Job Description

• To originate technology services and implementation opportunities for dedicated key account.
• Support the Client Service Lead to originate, shape and drive winning strategic deals.
• Work closely with Line of Business, Client Service Unit to sharp and identify client propositions, develop and execute client engagement plans to drive the opportunities from origination to sales closure.
• Provide sound technical and domain expertise to support pre-sales and solutioning activities.
• Develop and maintain strong working relationships with both internal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to the clients.

Job Requirements

• Degree in Electrical/Electronic Engineering/Computer Science or a related Discipline.
• Minimum 6 years of post-qualification IT experiences, including at least 8 years of experiences in communications engineering especially in the transportation industry.
• Passionate in new technologies in Robotic, IoT, Chatbot, AI, Cloud and digital Transformation consulting.
• Experience in preparing technical / architect blueprint s is preferable. Business development experience will be an advantage
• Self-motivated, result oriented and with the ability to generate new business opportunities from ground level.
• Ability to communicate effectively with all level of users and team members.
• Initiative, customer-focused, independent and able to work under pressure.
• Presentable. Strong client facing experiences. Good spoken and written English is a MUST.