24x7 IT Infrastructure & Operations Engineer

Don Nelson Recruitment Limited; Hong Kong; Sur place; HKD 180 000 - 320 000; Plein temps

Résumé du poste

Don Nelson Technology Limited in Hong Kong is seeking a System Administrator/IT Operations Support professional to provide 24x7 on-site service. The role covers infrastructure health checks, incident resolution, and collaboration with technical teams to ensure continuous operations.

The ideal candidate has 1–4 years in system administration, strong networking knowledge, and hands-on Windows/Linux server experience, with English and Cantonese communication skills. Shift-based schedule is required.

Qualifications

• Diploma or Higher Diploma in Computer Science, IT, or related discipline
• 1-4 years' experience in system administration or IT operations support
• Good understanding of networking concepts and infrastructure environments
• Hands-on experience administering Windows and Linux servers
• Knowledge of system configuration, shell scripting, and patch management processes
• Familiarity with Docker, container technologies, or Microsoft Exchange is advantageous
• Strong troubleshooting and analytical problem‑solving skills
• Effective communication skills in both English and Cantonese
• Ability to work in a shift-based 24x7 operations environment

Responsabilités

• Serve as the primary contact for operational support requests via phone and email
• Perform routine infrastructure health checks and monitor system availability using observability and performance monitoring tools
• Investigate and resolve infrastructure, network, and cybersecurity incidents to minimize service disruption
• Administer and maintain server environments, virtual platforms, container solutions, and network infrastructure
• Execute backup, recovery, disaster recovery, and business continuity procedures to ensure service resilience
• Apply operating system and software updates to maintain security and system stability
• Coordinate with technical teams to ensure smooth day-to-day operations and service continuity
• Maintain operational documentation and support continuous improvement initiatives

Connaissances

System administration

Networking concepts

Troubleshooting

English & Cantonese

Formation

Diploma in Computer Science or IT

Outils

Docker

Microsoft Exchange

Linux

Description du poste

Don Nelson Technology Limited in Hong Kong is seeking a System Administrator/IT Operations Support professional to provide 24x7 on-site service. The role covers infrastructure health checks, incident resolution, and collaboration with technical teams to ensure continuous operations.

The ideal candidate has 1–4 years in system administration, strong networking knowledge, and hands-on Windows/Linux server experience, with English and Cantonese communication skills. Shift-based schedule is required.