Service Delivery jobs in United States

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Join a World-Class Team as a Facilities Associate

Location: Central London

Contract Type: Permanent

Salary: £55,000 + Excellent Package & Opportunities

Are you a confident, proactive facilities professional with a passion for service excellence? We’re working on behalf of a prestigious organisation to recruit this vital role at the heart of their operations team.

This is an exciting opportunity for someone who thrives in a dynamic, fast-paced environment, values strong relationships, and enjoys making things run smoothly behind the scenes. You’ll play a pivotal role in ensuring high service standards, excellent communication across teams, and strong vendor performance.

Key Responsibilities:

• Vendor Management: Build, maintain and manage effective relationships with key suppliers to ensure smooth service delivery.
• Client & Stakeholder Engagement: Deliver a positive and memorable experience for clients and colleagues alike.
• Autonomous Working: Confidently manage your responsibilities with minimal supervision, making decisions that benefit the wider team.
• Network & Relationship Building: Foster strong internal relationships to support seamless service delivery.
• Collaboration: Work closely with others, providing guidance and supporting continuous improvement.
• Quality Control: Regularly inspect and assess facilities standards, implementing enhancements where necessary.
• Problem-Solving: Address and resolve issues swiftly and professionally, escalating when required.
• Data & Insight: Use data and feedback to identify trends, drive improvements and raise the bar for service standards.

About You:

• Proven experience in a facilities coordinator or similar role.
• Exceptional communication and interpersonal skills.
• A team player who can also work independently and take initiative.
• Highly organised with a sharp eye for detail.
• Customer-focused and committed to delivering excellent service.
• Calm under pressure with excellent problem-solving skills.
• Adaptable, flexible, and resilient in a changing environment.

Why Apply?

• Be part of a high-profile and professional team.
• Use your skills to directly impact client experience and service delivery.
• Work in an environment where your ideas and autonomy are valued.
• Develop your career within a forward-thinking, professional setting.

Apply Now:

If you're ready to step into a role where your organisational skills, people focus and vendor expertise will be truly valued, we’d love to hear from you.