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Pallet Network Planner
Job summary
A logistics company based in Barking is seeking an experienced Transport / Pallet Network Planner. The ideal candidate will have excellent communication skills and a professional telephone manner. Responsibilities include managing calls, resolving inquiries, and organizing delivery schedules. This position offers benefits such as a company pension and private medical insurance, and starts in January or sooner for the right candidate.
Benefits
Qualifications
- Experience in a transport or logistics planning role.
- Ability to thrive in a fast-paced environment.
- Excellent problem-solving skills.
Responsibilities
- Manage incoming and outgoing calls with customers and drivers.
- Handle inquiries and resolve issues via phone and email.
- Input job details into IT systems accurately.
- Organise delivery and collection schedules.
- Carry out driver debriefs and shift handovers.
Skills
Job Description:
We are looking for an experienced Transport / Pallet Network Planner for our Haulage company client based in Barking.
The ideal candidate will thrive in a high-paced setting, exhibit strong communication abilities, have a professional and courteous telephone manner, deliver exceptional customer service, and be highly skilled in using all Microsoft Office applications.
- Deliver prompt, efficient, and professional support in managing all incoming and outgoing calls involving customers, drivers, and depots
- Effectively handle inquiries and resolve issues via both phone and email in a timely and thorough manner
- Accurately input job details into custom-built IT systems
- Ensure compliance with company policies as well as relevant legal and regulatory requirements to support smooth business operations
- Organise and oversee delivery and collection schedules
- Carry out end-of-day tasks, including driver debriefs, shift handovers, and briefing night staff
Monday - Friday 10:00 AM to 8:00 PM (10-hour shifts)
- Casual dress
- Company pension
- On-site parking
- Private medical insurance
- 20 days of annual leave, in addition to all Bank Holidays
Start date is in January however if available immediately the right candidate can be taken on sooner (December)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.