Relationship Manager à United States

London

We are seeking an Assistant Manager to join our Writer & Publisher Relations team in London. In this role, you’ll serve as a key liaison between Kobalt and our clients supporting songwriters and publishers, ensuring their catalogues are accurately represented, and acting as an ambassador for our industry-leading administrative services.

This is an exciting opportunity to build a career in music publishing while working at a company that blends music expertise with innovative technology. You’ll help ensure our clients’ works are correctly onboarded, registered, and administered, enabling accurate royalty collection and long-term client success.

• Act as the primary point of contact for administrative inquiries from Kobalt clients.
• Foster and maintain relationships with songwriters and publishers across Kobalt’s roster.
• Serve as a central resource for client account and catalogue knowledge, offering solutions to internal teams.
• Oversee client agreement onboarding, including catalogue ingestion and initial account setup.
• Maintain and enhance client account information to support efficient registrations, royalty collection, and ongoing administration.
• Work cross-functionally with Business Affairs, Copyright, Creative, Synch, Royalties, Finance, and Operations to support accurate client royalty statements.
• Provide insights and reporting on client account performance to internal stakeholders, senior management, and clients or their representatives.
• Develop a deep understanding of Kobalt’s services, internal systems, and operational processes.

• Experience in a client-facing or account management role within the music industry.
• Understanding of music publishing, copyright, PROs, DSPs, and royalty flow.
• Strong interpersonal and communication skills with the ability to build lasting client relationships.
• Excellent organizational skills, analytical thinking, and attention to detail.
• Ability to balance independent work with collaborative projects and adapt quickly to shifting priorities.
• Interest in emerging industry trends, technologies, and services.
• Sensitivity to confidential information.

Additional Skills That Could Add Value:

• Previous experience in publishing administration, royalty processing, or music rights management.
• Familiarity with music metadata, catalogue systems, or rights databases.
• Experience supporting or managing client accounts in a fast-paced environment.

By Month 3: You’ll have a strong understanding of Kobalt’s systems and client workflows. You’ll begin handling straightforward client queries and supporting internal teams with accurate catalogue information.

By Month 6: You’ll manage a broad range of client needs confidently assisting with catalogue updates, providing performance insights, and coordinating with internal teams to resolve complex questions.

By Year 1: You’ll have developed trusted relationships with clients and colleagues, demonstrated ownership of key accounts, and contributed to improved efficiency and accuracy across onboarding, administration, and client service.

Collaboration & Teamwork You’ll work closely across departments to support client needs, troubleshoot issues, and help maintain accurate catalogue and account data.

Communication You’ll communicate clearly and professionally with clients and internal stakeholders, adjusting your approach based on the audience and context.

Time Management & Prioritisation You’ll manage multiple client accounts and priorities simultaneously while maintaining a high standard of accuracy and responsiveness.

• Introductory call with a member of our Recruitment Team
• Interviews with the hiring manager
• Final Interviews (Onsite in our London Bridge Office)
• Feedback at each stage

At Kobalt, we’ve championed creators since 2000. Our technology and music services are built to make the industry more transparent, fair, and rewarding for artists, songwriters, and rights holders. We’re proud to work with some of the world’s most influential talents including Phoebe Bridgers, Sam Fender, Paul McCartney, Foo Fighters, Karol G, Young Thug, Kali Uchis, and Andrew Watt as well as acclaimed writers like Simon Aldred (Rag’n’Bone Man, Liam Gallagher, Celeste) and Clarence Coffee Jr. (Dua Lipa, Lizzo, The Snuts).

We’re a company that thrives on creativity, collaboration, and progress. Our values: Music First, Transparent, Tech Powered, and Transformative. Shape how we work, build, and grow together. We are a community of people who care deeply about making a meaningful impact in music and technology.

Kobalt is an equal opportunity employer. We believe in equitable access to opportunities and are committed to building a diverse, inclusive, and supportive workplace. We welcome applications from people of all backgrounds and identities. If you need any adjustments during the hiring process, please let us know we’re happy to help.

UK: Applicants must be eligible to work in the United Kingdom. A full DBS check will be conducted on acceptance of the offer. Kobalt is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, age, religion, disability, sexual orientation, or any other status or characteristic protected by law.

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