Nhs jobs in United States

We are seeking a receptionist/administrator preferably with pastgeneral practice or NHS experience. The successful candidate will receive assist and navigate patients to accessing the appropriate service or healthcare professional in a courteous efficient and effective way. You will alsoprovide assistance to the Practice Team and project a friendly and positiveimage to patients and other visitors either in person or via the telephone.

The weekly hours for this role are 23 hours perweek:-

Monday & Tuesday8.30amto 1.00pm

Wednesday & Thursday 1.30pmto 6.30pm

Friday 2.30pm to 6.30pm

You will be the first point of contact for patients, managing the front desk, dealing with daily queries and arranging appointments.

Maintainingand monitoring the practice appointments system

Processingpersonal and telephone requests for appointments, visits and telephoneconsultations, and ensuring callers are directed to the appropriate healthcareprofessional

Processingand distributing incoming (and outgoing) mail

Processingrepeat prescriptions in accordance with practice guidelines

Initiatingcontact with and responding to requests from patients, other team member andassociated healthcare agencies and providers

Providingclerical assistance to practice staff as required from time to time, includingword/data processing, filing, photocopying and scanning

Preparing notes for newpatients who have joined the practice.

Act as a resource forpatients seeking information on local and or health issues.

We are a busytraining practice with approx 10,700 patients. We have 6 GPs, 3 trainee GPs, 2Advanced Nurse practitioners, 1 Pharmacist, 3 Practice nurses, 1 GP Assistant ,1Health Care Assistant. All of theseroles are supported by our Reception/Administration team who play a vital partin the day to day running of the practice.

The successful applicant will receive comprehensive training to help become part of an efficient, but supportive and friendly reception teamand a valued member of an inclusive wider practice team where your contributionto our team monthly meetings is listened to and valued.

Brief Outline See job description for full details

Opening up/locking up of practice premises and maintaining security in accordance with practice protocols

Maintaining and monitoring the practice appointments system

Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional

Processing and distributing incoming (and outgoing) mail

Taking messages and passing on information

Filing and retrieving paperwork

Processing repeat prescriptions in accordance with practice guidelines

Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures

Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers

Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning

Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter

Preparing notes for new patients who have joined the practice

Act as a resource for patients seeking information on local and or health issues. Be aware of appropriate sources of such information.

• Please see job description

• Good general education (i.e. GCSE to grade C or above or equivalent) to include English language and Maths.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.