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HNW Loss Adjuster
Job summary
A reputable consulting firm is seeking a highly skilled Private Client Manager for remote work to manage loss adjusting for major private client claims. Responsibilities include overseeing claims delivery, mentoring adjusters, and supporting business development. Candidates should have proven experience in property adjusting, a strong skillset in communication, and flexibility in a fast-paced environment. Competitive salary of £60,000 - £70,000 offered.
Benefits
Qualifications
- Previous experience within a similar role.
- Proven track record in general property adjusting and high net worth cases.
- Full clean driving licence required.
Responsibilities
- Handle claims meeting the demanding service standards.
- Oversee all claims involving mid-high net worth customers.
- Mentor adjusters to ensure added-value approach to claims.
- Collaborate with Business Development to add new clients.
Skills
Education
Tools
Job Description
Private Client Manager / Senior Loss Adjuster
100% Remote Working
60000 - 70000
We are seeking a highly skilled Private Client Manager to take responsibility for loss adjusting of Major Loss Private Client and other complex claims while overseeing the quality of claims delivery for private client insurers and their customers on a UK‑wide basis. You’ll also support the Business Development Team in achieving growth in this area.
- Handle claims in line with company requirements meeting the demanding service standards of Major & Complex Loss (MCL) HNW clients.
- Oversee all claims involving mid‑high net worth customers and those requiring additional customer support, taking ownership where necessary.
- Mentor adjusters to ensure an added‑value approach to Private Client claims, supporting new recruits in understanding the MCL philosophy.
- Build relationships with existing Private Client Insurers, acting as a point of contact for escalations.
- Collaborate with Business Development and Growth teams to add new mid‑high net worth clients to the portfolio.
- Ensure key performance indicators are achieved and maintained.
- Progress and control all cases efficiently.
- Apply company systems and procedures effectively.
- Deliver technical accuracy to the highest standard.
- Previous experience within a similar role.
- Progress towards or completion of ACILA FCILA or equivalent professional qualifications preferred.
- Strong interpersonal and communication skills.
- Ability to thrive in a fast‑paced and evolving environment.
- Dependability and persistence are essential.
- Proven track record in general property adjusting and high net worth cases.
- Experience handling major losses is desirable.
- Flexible and adaptable to shifting priorities.
- Resilient under pressure in a demanding environment.
- Full clean driving licence required.
- Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Ongoing learning and development opportunities
- Foundation and charity funding support
- Pennies to Heaven scheme
- Employee resource groups
- Volunteering programme
- Pension (5% employee / 5% employer contribution)
- High Street discounts and financial wellbeing hub
- Life assurance: 4× salary
- Refer‑a‑Friend scheme
- Cycle to Work scheme
- Lease car salary sacrifice
- Incentive plan
- Wellbeing centre: Move, Munch, Money & Mind focus
- Discounts with 100s of UK retailers
- Employee Assistance Programme (24/7 confidential helpline)
- 25 days holiday (increasing with length of service)
- Flexible working options: hybrid remote or collaborative office space
- Dress for your day policy
- Inclusive employment policies (e.g. menopause, fertility, sabbatical, baby loss and miscarriage support)
- Flexible benefits: holiday purchase plan, health cash plan, BUPA dental plan
For extra information please contact Glen Parker.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.