Remote Welsh-Speaking Contact Centre Advisor

Adecco; Cardiff; Remote; GBP 20,000 - 25,000; Full time

Job summary

A leading staffing agency in the UK is seeking a Contact Centre Agent who is fluent in Welsh to work from home. You will handle up to 70 customer calls daily, ensuring exceptional service and resolution of inquiries in a fast-paced environment. Proven customer service experience and strong communication skills are essential. This role offers a flexible work schedule, allowing you to thrive while supporting customers effectively.

Qualifications

• Proven experience in handling customer contacts and resolving inquiries.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Handling up to 70 customer calls per day.
• Delivering high-quality customer service.
• Using initiative to source information and provide solutions.

Skills

Customer Service Experience

Communication Skills

Job description

A leading staffing agency in the UK is seeking a Contact Centre Agent who is fluent in Welsh to work from home. You will handle up to 70 customer calls daily, ensuring exceptional service and resolution of inquiries in a fast-paced environment. Proven customer service experience and strong communication skills are essential. This role offers a flexible work schedule, allowing you to thrive while supporting customers effectively.