Jobs in Doncaster, United States
Remote UK Mental Health Services Team Manager
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Remote UK Mental Health Services Team Manager
Job summary
A health insurance provider is seeking a Service Team Manager to lead and develop clinicians delivering mental health support in the UK. This role focuses on continuous improvement, mentoring staff, and ensuring high levels of customer satisfaction. The successful candidate will manage a remote team, support their growth, and drive operational excellence. The position offers a competitive salary and numerous benefits including health insurance and a performance-based bonus.
Benefits
Qualifications
- Previous experience of managing front-line employees is essential.
- Experience in a healthcare customer-focused environment is required.
- Ability to lead, develop, support, motivate and inspire a team is crucial.
Responsibilities
- Lead and develop clinicians delivering mental health support.
- Review demand and understand customer needs for process improvements.
- Mentor staff in new processes and ensure understanding of best practices.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.