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Herts at Home - Care Team Manager for Extra Care in Temple Court, Baldock.

Working Hours: 40 hours per week

An exciting opportunity has arisen within Herts at Home for a new Care Team Manager to join Temple Court Extra Care Scheme in Baldock.

Who we are:

As a Hertfordshire-based provider, we understand the unique home care needs of our community. Our local authority ownership ensures high standards and accountability in home care. We tailor our home care services to meet individual needs and preferences across Hertfordshire.

Why work for us:

· Salary of between £35154 to £36394.

· This role offers a fantastic opportunity to be an integral part of the management team, with responsibility for overseeing your scheme. While the position is not that of a Registered Manager, you will work closely with and report to the Registered Manager, contributing significantly to the success and leadership of the service.

· Herts at Home is committed to developing our employees and offer extensive free training.

· You will be given support and guidance from the Senior Management Team

· Access to Herts Rewards scheme offering an extensive range of discounts from retailers

· Employer pension contribution of 3%

About The Role

Role and responsibilities:

· Responsible for the operational management of the care team to ensure the performance targets for care quality, service delivery and capacity maximisation are achieved.

· Direct Line management for the Care Quality Supervisor and Carers.

· Ensuring new staff are supported and inducted in line with the Herts at Home onboarding

· Managing the continuous development of employees through the probation period to supervision and appraisals.

· Conducting monthly team meetings to update on team performance, policy changes, company news and developments

· Producing care plans, risk assessments and other supporting documentation within agreed timeframes, quality and implementation of Audits

· Ensuring safe care delivery to all our service users

· Ensuring compliance with CQC regulations and legislation.

· Ensure that staff understand and implement good practices

· Managing and monitoring the financial budget

· Managing concerns, compliments and complaints, including following safeguarding processes.

About you:

We are looking for candidates with a passion for care and strong interpersonal skills who have the ability to work collaboratively with employees, people we support and their families. You must also demonstrate a commitment to re-enablement principles and be expected to support staff with promoting dignity and independence for service users.

· Proven people management skills and experience

· A solid understanding of CQC and Care Act Legislation

· Experience of person-centred care planning

· NVQ Level 3 or above in Health and Social Care.

· Experience of managing and reporting on budgets

· Excellent understanding of English language both written and spoken.

· Access to a car with a clean driving licence.

· A solid understand of Excel, Word, Outlook etc.

Skills Needed

About The Company

Founded in 2018, Herts at Home Limited is dedicated to providing exceptional domiciliary care services across Hertfordshire. As a company wholly owned by Hertfordshire County Council, it collaborates closely with the council to ensure residents receive the necessary support to remain in their homes. The organisation's services encompass personal care, assistance with daily activities, and support for social engagement, all tailored to individual needs. Herts at Home is committed to enhancing the quality of life for its clients by promoting independence and personal choice.

Company Culture

Herts at Home fosters a supportive and inclusive work environment that values teamwork, professional development, and employee well-being. Staff members have praised the company for its friendly atmosphere, flexible working hours, and strong management support. The organisation places a high emphasis on training and progression, ensuring employees have access to opportunities that enhance their skills and career prospects. This positive workplace culture reflects Herts at Home's commitment to delivering compassionate and person-centred care to its clients.