House Manager jobs in United States

The Ministry of Defence Guard Service (MGS) is seeking a Security Supervisor to oversee and support security operations across key Defence sites. The role requires resilience, alertness, effective teamwork and strong customer‑service and communication skills.

• Manage all MGS Security Officers at the unit, supervising daily shifts and ensuring coverage as directed by the Operational Manager.
• Deploy officers in line with assignment instructions and Joint Business Agreement / General Statement of Security Requirements (GSSORs).
• Build and maintain positive working relationships with Unit Head of Establishment, customer representatives and other security providers to deliver high‑quality service.
• Assist the Operational Manager in ensuring unit compliance with NSI and maintaining up‑to‑date procedures.
• Operate security systems according to standard operating procedures.
• Maintain performance integrity through effective management, fostering an inclusive environment and addressing concerns promptly.
• Respond to security incidents, working with first responders and following established procedures.
• Visit nearby MGS units to provide supervisory support and collaborate with employees and customers as needed.
• Write reports on breaches of security, defects and maintain daily logs.
• Effectively communicate with customers, raising complaints through the appropriate chain of command.
• Operate, monitor and supervise security systems such as CCTV, alarms, telephone and radio.

This is a shift‑working role of 48 hours per week, comprising four 12‑hour shifts. The roster operates on a Sun–Sat basis and can include nights, weekends and bank holidays. A flexible week may involve changes with at least 48 hours’ notice.

• Full UK Driving Licence (held at point of application).
• Strong work ethic, teamwork, customer service, communication and management skills.
• Ability to maintain a positive, inclusive working environment.
• Experience in managing personnel and operational security is desirable.

• Leadership
• Managing a Quality Service
• Communicating and Influencing

All new starters participate in a mandatory two‑week residential Foundation Course, followed by on‑the‑job training and an annual programme of mandatory online training. A dedicated Workforce Development Team supports further learning.

The role offers a salary of £34,910. The Ministry of Defence provides a Civil Service Defined Benefit Pension scheme contribution of £10,113 and a range of benefits including generous leave, pension, travel, and training opportunities. Relocation assistance is not available.

The Ministry of Defence adopts a zero‑tolerance approach to unacceptable behaviours, including bullying, harassment, discrimination and victimisation. Applicants with a recent history of such conduct will not be considered.