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2,263

Functional Consultant jobs in France

Support Manager

Support Manager
TAIT
Haverhill
GBP 45,000 - 65,000
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Cloud & Shared Platforms Architect

Cloud & Shared Platforms Architect
First Central
Manchester
GBP 70,000 - 90,000

EMEA Claims Operations System and Process Analyst

EMEA Claims Operations System and Process Analyst
Chubb
London
GBP 40,000 - 60,000

Lead Platform Engineer - Bristol

Lead Platform Engineer - Bristol
ZipRecruiter
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GBP 65,000 - 90,000

Navy Command - Infrastructure Directorate Compliance Support Manager

Navy Command - Infrastructure Directorate Compliance Support Manager
UK Ministry of Defence
Plymouth
GBP 30,000
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Senior Platform Engineer

Senior Platform Engineer
CAPGEMINI ENGINEERING
London
GBP 70,000 - 90,000

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Group, Conference and Events Executive
Hilton Worldwide, Inc.
York
GBP 27,000

Behaviour Support Manager

Behaviour Support Manager
Academics Ltd.
United Kingdom
GBP 25,000 - 35,000
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Senior Data Platform Engineer

Senior Data Platform Engineer
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London
GBP 60,000 - 90,000

Platform Engineer

Platform Engineer
Manchester Digital
Crewe
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GBP 45,000 - 70,000

Cloud & Shared Platforms Architect

Cloud & Shared Platforms Architect
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GBP 70,000 - 90,000

Junior HVAC AC Engineer

Junior HVAC AC Engineer
JT Recruit
Loughborough
GBP 30,000 - 32,000

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GBP 30,000 - 40,000

Senior AC Engineer

Senior AC Engineer
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Warrington
GBP 46,000

Project Analyst

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ZipRecruiter
England
GBP 35,000 - 50,000

Platform Engineer Lead

Platform Engineer Lead
ZipRecruiter
London
GBP 90,000 - 100,000

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Lead Platform Engineer - Bournemouth
ZipRecruiter
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GBP 60,000 - 90,000

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Senior Data Platform Engineer
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GBP 75,000 - 80,000

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Senior Business Analyst - Functional & Technical | Commodities
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Functional Skills Lead Tutor – Maths. Job in Werrington Education & Training Jobs

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Senior Kafka Platform Engineer
ZipRecruiter
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GBP 93,000 - 110,000

Regional Operations Manager

Regional Operations Manager
JR United Kingdom
Sheffield
GBP 80,000 - 100,000

Regulatory Business Analyst / Project Manager

Regulatory Business Analyst / Project Manager
Delta Capita
City Of London
GBP 60,000 - 90,000

Commercial Finance Analyst - Projects and Systems

Commercial Finance Analyst - Projects and Systems
Michael Page (UK)
Greater London
GBP 60,000 - 70,000

Senior Data Platform Engineer

Senior Data Platform Engineer
Funding Circle
London
GBP 70,000 - 95,000

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Consultant jobs

Support Manager

TAIT
Haverhill
GBP 45,000 - 65,000
Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

TAIT partners with artists, brands, IP holders and place makers to bring culture-defining, never-before-seen experiences to life. With a legacy of innovation spanning over 45 years, TAIT has grown from pioneering in rock 'n' roll concert staging to setting the global standard for extraordinary live events and experiences through cutting-edge technology, precision engineering, and creative design. TAIT's 20 global offices have developed iconic productions and experiences in over 30 countries, all seven continents, and even outer space for renowned performers, theme parks, exhibits, and venues across the globe, including partnerships with Taylor Swift, Cirque Du Soleil, Royal Opera House, Nike, NASA, Bloomberg, Google, Beyoncé, and The Olympics

Position Purpose

The Support Manager role is key within the Support team, which acts as the external face and internal hub for project delivery by the UK Support business. Support projects can range from single site visits to medium-sized refurbishment and planned maintenance visits. Typical Support projects can be up to £250,000 in value and maybe delivered anywhere around the globe. To carry out the Support Manager role effectively requires close management of our clients, and leadership of internal teams to ensure that all deliverables are met and that the right solution is delivered on time and on budget, reacting to and prioritising at short notice.

Responsibilities

  • Prepare a strategic plan of how each individual project is to be executed by working with the support of the Senior Support Manager or a Senior Support Engineer, leading those project teams to agree solutions, timeframes and budgets.
  • Manage clients to agree on clear scope, schedule and contract, and manage the project team of that contract, negotiating changes and variations where applicable, with the support of the Senior Support Manager or a Senior Support Engineer.
  • Cost and budget projects correctly and do any necessary follow up for own projects and direct other support managers to do so independently if there are any discrepancies. Revise costs in line with the client request for changes and communicate changes to affected parties internally and externally.
  • Regular contact with site and client to ensure that work is managed and progressed safely and according to plan and to act on feedback from the site and troubleshoot any issues.
  • Visit sites and check progress as and when required.
  • Manage project cashflow ensuring purchasing is managed to limit cash outflow and income is realised as fast as possible.
  • Follow existing Support business processes & contribute to refining them.
  • Meet or exceed 95% customer satisfaction rating on all individual and departmental assigned help desk tickets.
  • Maintain greater than 95% score on Support team peer review.
  • Keep service level agreement breaches on all individually and departmental assigned help desk tickets to less than 10%.
  • Ensure that Support projects are managed and executed in a timely, cost-efficient, profitable and professional manner.
  • Demonstrate continuous diplomatic effort to improve operations, streamline work processes, work cooperatively and jointly to provide seamless client service.
  • Able to lead and manage a team, working together to define and achieve shared goals.
  • Ability to work closely with clients and manage client expectations and requirements

Requirements

  • Degree or equivalent experience.
  • Good IT skills.
  • Understanding of budget control.
  • 5+ years of good working knowledge of the business and entertainment industry.
  • Technical skills relevant to the projects.

TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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