Group, Conference and Events Executive

Hilton Worldwide, Inc.; York; On-site; GBP 27,000; Full time

Job summary

Hilton Worldwide, Inc. is seeking a Group, Conference, and Events Executive at their York hotel. This role focuses on maximizing revenue from group bookings and ensuring exceptional guest experiences. Candidates should possess strong communication and organizational skills, ideally with experience in event management or sales.

Benefits

Free meals when on duty

Career development programs

Team Member Travel Program with discounts

High street discounts

28-33 days holiday including bank holidays

Discounted health cover

Qualifications

• Good organizational and administrative skills.
• Positive attitude and communication skills.
• Experience in a sales environment is valued.

Responsibilities

• Maximize revenue opportunities through group reservations and events.
• Manage an events schedule effectively and ensure proper execution.
• Build strong relationships with customers for repeat business.

Skills

Organizational skills

Communication skills

Customer service

Sales experience

IT skills

Education

Relevant degree or certification

Job description

Job Description - Group, Conference and Events Executive (HOT0BNBF)

Job Number: HOT0BNBF

Work Location: Hilton York Hotel, 1 Tower Street, York YO1 9WD

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always bring all our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: “To share the light and warmth of hospitality”. With excellent training, resources, and support from managers and colleagues, there are always opportunities to develop and grow.

A WORLD OF REWARDS

• Yearly Salary: £26,500
• Free and healthy meals when on duty
• Grow your Career
• Personal Development programs designed to support your career
• A chance to make a difference through our Corporate Responsibility programs (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Discounted dental and health cover
• Modern and inclusive Team Member areas

What will I be doing?

As a Group, Conference, and Events (GCE) Executive, you will maximize revenue opportunities in group reservations, conferences, and events by driving sales leads and increasing conversions. You will interact frequently with guests and customers to earn repeat and expanded business. Specifically, your tasks will include:

• Receiving and converting incoming enquiries to achieve targets and maximize revenue
• Managing an events schedule to maximize yield
• Focusing on a consistently executed up-selling approach
• Building strong relationships with customers to understand their needs
• Arranging and carrying out hotel show rounds
• Ensuring complete administration and execution of all planned events
• Participating in hotel promotional activities

What are we looking for?

• Good organizational and administrative skills
• Positive attitude and good communication skills
• Commitment to delivering high-quality customer service
• Confident telephone manner
• High level of IT skills
• Experience working in a sales environment
• Knowledge of hotel property management systems (advantageous)
• Experience in the Conference and Events sector (advantageous)
• Relevant qualifications, degree, or certification (preferred)

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only one part of the story.

We recognize that it takes many roles to create unforgettable guest experiences – and behind every job, there’s an extraordinary person working to make each stay magical. That’s why at Hilton, Every Job Makes the Stay.