Customer Service jobs in United States

B&M Waste Services is a customer-centric, forward-thinking waste and recycling solutions provider with depots located on the Wirral, in Manchester, Preston, Leeds, and Birmingham. Our award-winning, family-run business is seeking talented, hardworking, and ambitious people to help us grow further. We are an Equal Opportunities employer committed to ensuring our staff are some of the happiest in the industry.

Reporting to the Purchase Ledger Manager, the primary responsibility of the Purchase Ledger Assistant is to process supplier invoices according to the agreed payment terms, following established processes and policies.

You will liaise with internal and external stakeholders to build rapport, resolve queries quickly, and identify process improvements that facilitate timely processing.

• Take ownership of your supplier portfolio, develop reports, and understand invoicing practices to ensure efficient processing.
• Ensure all invoices are supported by official purchase orders or other appropriate documents.
• Prepare statement reconciliations to minimize accruals.
• Assist team members to meet business requirements.
• Liaise with colleagues to resolve queries promptly.
• Inform management of ongoing concerns with specific suppliers.
• Ensure supplier invoices are paid within agreed terms to avoid service disruptions.
• Handle supplier enquiries via telephone.
• Assist with payment runs.
• Identify ineffective processes and suggest solutions.

• Experience in a high-volume purchase ledger environment.
• Understanding of the purchase-to-pay process and obstacle removal.
• Proficient in Sage 200.
• Comfortable with Microsoft Excel.
• AAT qualification (desirable).
• Sage CRM and AMCS experience (desirable).
• Waste industry experience (desirable).

You should have a positive attitude towards colleagues and external stakeholders, enthusiasm for your role, and a desire to develop personally and professionally.

Beauparc has grown over the past 30 years into a group of nearly 3,000 people, sharing a vision and values centered on safety, wellbeing, innovation, and sustainability. We are committed to shaping a better future through responsible resource management, exceptional customer service, and environmental sustainability.

We believe that great leadership is rooted in strong values, and our success depends on talented, passionate, and dedicated individuals challenging each other for better outcomes.

Join us today and be part of our journey towards a sustainable future.