eDV Senior Desktop Engineer and Technician

Enterprise Support Solutions; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology solutions provider in Central London is seeking a Senior Desktop Engineer to design and deploy Desktop platforms across various technologies. This role involves collaborating with BAU support teams and delivering excellent customer service while troubleshooting and documenting processes. The ideal candidate has a strong background in virtual Desktop solutions and a commitment to innovative approaches within a high-pressure environment. Competitive pay and contract duration options are available.

Qualifications

• Proven experience in designing, building, and deploying Desktop platforms.
• Excellent communication and problem-solving skills.
• Ability to work to tight deadlines in a high-pressure environment.

Responsibilities

• Identify suitable system configurations to meet specific user requirements.
• Design and build multiple virtualised Desktop environments for various use cases.
• Integrate virtual Desktop platforms with secure isolation/gateway appliances.
• Document design artefacts for support teams.

Skills

Citrix Virtual Apps & Desktops

VMware

Nutanix

Windows Desktop Operating Systems

MS Office products

MECM (or an equivalent)

Thick and Thin client management

Remote Access Gateways

Active Directory, including Group Policy Management

Anti-virus products

Cloud technologies – ideally AWS or Microsoft Azure

System design and integration

Architectural design documentation

Innovative solutions

Strong Customer Service skills

Job description

This is an exciting opportunity for a Senior Desktop Engineer and Technician. We are looking to expand our current team with Desktop Engineers and Technicians in multi-disciplinary roles, where there will be excellent opportunity to be involved in all aspects of designing, building and deploying Desktop and Laptop platforms, across a variety of technologies, for a wide range of user communities.

Location: Central London

Rate: £450 - £650 per day (Negotiable depending on experience) Outside IR35

Duration: 12 months with 12 months extension option

Start date: Immediate

eDV Senior Desktop Engineer and Technician

An exciting opportunity for a Senior Desktop Engineer and Technician. We are looking to expand our current team with Desktop Engineers and Technicians in multi-disciplinary roles, where there will be excellent opportunity to be involved in all aspects of Desktop platforms.

This role exposes engineers to cutting edge technologies, and provides the successful candidate the opportunity to become a Desktop subject matter expert.

Summary

We are looking for an experienced Senior Desktop Engineer to work within an expanding project delivery team, designing, building and deploying Desktop and Laptop platforms, across a variety of technologies, for a wide range of user communities. The end clients require and expect an exceptional level of service with a unique set of use cases. The candidate should be an excellent communicator and problem solver, with an innovative approach to their work and be capable of working to tight deadlines within a high‑pressure environment.

Each project delivery will require full integration into the client’s live support services, where service transition activities will require close working relationships with the BAU support teams and senior users. There will be a combination of entirely new platform design and deployment through to lifecycle management, upgrades and migration of existing capabilities.

Deliverables

• Identify suitable system configurations to meet specific user requirements
• Design and build multiple virtualised Desktop environments to meet a variety of use cases
• Integrate virtual Desktop platforms with secure isolation/gateway appliances
• Troubleshoot issues identified during Proof of Concept and Early Life Support stages of system deployment
• Document design artefacts for support teams to consume
• Work with BAU support teams on the transition of new systems
• Contribute to designing cloud connectivity and application integration for on‑premises desktop systems
• Design implementation plans to deliver technical refreshes of legacy systems

Required Technology Skills and Competencies

• Citrix Virtual Apps & Desktops
• VMware
• Nutanix
• Windows Desktop Operating Systems
• MS Office products
• MECM (or an equivalent)
• Thick and Thin client management
• Remote Access Gateways
• Active Directory, including Group Policy Management
• Anti-virus products
• Cloud technologies – ideally AWS or Microsoft Azure
• System design and integration
• Architectural design documentation
• Innovative solutions
• Strong Customer Service skills

About Enterprise Support Solutions

Enterprise Support Solutions (ESS) provide Industry leading digital transformation services. ESS have an established track record of successfully delivering excellent business and technical transformation, by empowering enterprises to achieve their objectives. ESS are passionate about delivering solutions and outputs that help businesses thrive in today’s digital world. With our experienced team of consultants, engineers and delivery managers, we have built a reputation for providing innovative solutions and services that meet the unique needs of our clients.

Our mission is to empower businesses with cutting‑edge technology solutions that drive growth, enhance efficiency, and enable success. We strive to exceed our clients’ expectations by delivering high quality services and outputs, exceptional customer service, and building long‑term partnerships based on trust, collaboration and mutual success.