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JOB TITLE: Operations Coordinator – Women’s Team

DEPARTMENT: Women’s Operations

DIRECT REPORTS: N/A

LOCATION: Cobham Training Ground and travel where required

CONTRACT: Full-time, 40 hours per week.

The Opportunity:

We are looking for a detail-oriented and proactive Operations Coordinator to join our Women's Team. In this role, you will work closely with the Assistant Operations Manager and other departments to ensure smooth day-to-day operations of the team. The Operations Coordinator will manage a wide range of administrative and logistical tasks, including player information management, ticket allocations, expenses, scheduling, and supporting game operations.

Main Responsibilities:

1. Purchase Orders & Expenses: Manage and track purchase orders (POs), process expenses, and ensure accurate financial documentation for the team.
2. General Administration: Provide general administrative support, including filing, documentation, and maintaining accurate records for various team operations.
3. Game Operations Support: Assist the Assistant Operations Manager with game-day logistics, including scheduling, coordination, and ensuring team attendance at games.
4. Player Database Management: Maintain and update the database for storing player information, ensuring all records are accurate, up-to-date, and accessible.
5. Ticket Requests & Allocations: Oversee and manage ticket requests and allocations for players, staff, and other team members. Ensure all ticketing is handled in a timely and organized manner.
6. Schedule Coordination: Maintain and update team schedules, including practice times, game schedules, travel arrangements, and other important dates.
7. Travel Arrangements: Liaise with the Travel Manager to arrange travel bookings as needed for games, tournaments, and other team events. Ensure all travel logistics are efficiently coordinated.
8. Coordination and Communication: Work closely with other departments to ensure effective communication and coordination of all operations-related matters. Ensure the team is informed and prepared for all activities.

Skills and Behaviours required:

1. Experience in operations, administrative support, or a similar role, preferably within a sports environment.
2. Strong attention to detail and the ability to manage and maintain accurate records.
3. Ability to work collaboratively with a wide range of stakeholders, including players, staff, and external partners.
4. A proactive, flexible, and solution-oriented approach to problem-solving.
5. Strong organizational skills with the ability to manage multiple tasks and deadlines.
6. Excellent communication and interpersonal skills.
7. Excellent IT skills, with the ability to use applications such as Teamworks.

Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.