YoutherapY Administrative Coordinator

Blackpool Teaching Hospitals NHS Foundation Trust; Lancashire; On-site; GBP 21,000 - 25,000; Full time

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is recruiting an Administrator for the YoutherapY team, supporting young people with psychological and emotional difficulties. You will manage referrals, maintain appointment systems, handle enquiries, and work closely with therapists and team leads to ensure a coordinated service.

Role requires strong communication, confidentiality, and the ability to prioritise workloads.

Qualifications

• Education to GCSE Level (or equivalent) in English and Maths.
• NVQ Level 3 or eqivalent.
• Experience of a range of office systems and procedures.
• Experience of managing a patient/customer facing reception.
• Experience of knowledge of MS Outlook, Word and Excel.

Responsibilities

• Coordinate and provide administrative support within the service including taking referrals by phone, email, letter and in person, managing the appointment systems and handling client information.
• Participate in co-ordination of office cover within the teams and the organisation of meetings.
• Communicate effectively with colleagues and external agencies to ensure a professional and coordinated service.

Skills

Time management

Communication skills

Team player

Prioritisation

Education

GCSE English & Maths

NVQ Level 3 or equivalent

Tools

MS Outlook

MS Word

MS Excel

NHS IT systems (EMIS/Healthroster)

Job description

Blackpool Teaching Hospitals NHS Foundation Trust is recruiting an Administrator for the YoutherapY team, supporting young people with psychological and emotional difficulties. You will manage referrals, maintain appointment systems, handle enquiries, and work closely with therapists and team leads to ensure a coordinated service.

Role requires strong communication, confidentiality, and the ability to prioritise workloads.