YoutherapY Adminstrator | Blackpool Teaching Hospitals NHS Foundation Trust

Blackpool Teaching Hospitals NHS Foundation Trust; Lancashire; Sur place; GBP 26 000 - 27 000; Temps partiel

Résumé du poste

Blackpool Teaching Hospitals NHS Foundation Trust on Blackpool is seeking an Administrator for the YoutherapY team. This part-time, permanent role supports therapists and administrative staff, handling referrals and scheduling.

You will manage diary, answer calls and emails, and maintain confidential client information while working with clinicians and external partners. The post requires strong organisational and communication skills and a commitment to patient confidentiality.

Qualifications

• Facilitate referrals by phone, email, letter or in person with accuracy.
• Maintain appointment systems and client information confidentially.
• Proficient with Microsoft Office applications (Word/PowerPoint/Excel).
• Strong keyboard, communication and organisational skills.

Responsabilités

• Coordinate administrative support within the YoutherapY team.
• Take referrals by phone, email, letter and in person; manage diaries.
• Organise meetings and provide clerical support across the service.
• Maintain confidentiality and liaise with clinicians and external partners.

Connaissances

Diary management

Telephone handling

Confidentiality

Word

PowerPoint

Excel

Communication

Organisation

Outils

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Description du poste

YoutherapY Adminstrator | Blackpool Teaching Hospitals NHS Foundation Trust

Company: Blackpool Teaching Hospitals NHS Foundation Trust

• Salary: £25,760 - £27,476 pro rata
• Hours: Part-time
• Location: Blackpool, FY1 1LF
• Job type: Permanent
• Posting date: 30 Oct 2026
• Closing date: 29 Nov 2026

The YoutherapY team (part of Options4cyp) is continuing to expand, and we now have an exciting opportunity for an Administrator to become part our team. You will be joining a well-established team with direct contact with young people aged 11-25 who have psychological and emotional difficulties. Playing a key role in providing a range of administration support to the YoutherapY Team.

An essential part of this role is the ability to manage and prioritise your own workload without direct supervision, including diary management, dealing with telephone calls/enquiries. In addition, dealing with enquires/referrals from clients, families, carers and other professionals. Excellent interpersonal skills are essential for the role, as is an ability to maintain confidentiality.

The post holder must always communicate effectively and work collaboratively with both clinical, non-clinical colleagues and external agencies to ensure the delivery of a professional and co-ordinated service.

The post holder will occasionally be expected to undertake work out of core hours and to fulfil any other duties that may be required.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

This post is based within the YoutherapY team. The post holder will work closely with the team of therapists, senior administrator and team leaders to provide a full administrative and secretarial service. Key tasks for the post holder are to co-ordinate and provide administrative support within the service including taking referrals by phone, email, letter and in person, managing the appointment systems, handling client information etc. The post holder will also participate in co-ordination of office cover within the teams and the organisation of meetings.

Other duties will include the use of Microsoft Office applications such as Word, PowerPoint, and Excel. Excellent keyboard skills, communication skills and organisational skills are required.

Aspects of clerical and secretarial work are undergoing changes and development across the Trust, which may include new ways of works, technology, methods, systems and procedures. The post holder will be expected, following appropriate consultation and training, to embrace any such changes in working practices and to help other admin and clerical staff to develop their knowledge and skills in these areas.

This advert closes on Friday 13 Nov 2026

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