NHS CAMHS SPoA Referrals Administrator

Blackpool Teaching Hospitals NHS Foundation Trust; Lancashire; On-site; GBP 26,000 - 27,000; Part time

Benefits offered by this job

Disability Confident employer

Job summary

Blackpool Teaching Hospitals NHS Foundation Trust is advertising an Administration Officer role within the Options 4 CYP Single Point of Access team in Blackpool. You will provide a full referrals and administrative service, handling high volumes of referrals and inputting data into NHS electronic patient information systems.

You will work closely with clinicians, young people and families, manage triage-related tasks, and maintain accurate spreadsheets and records to support timely service

Qualifications

Responsibilities

• Provide referrals and administrative service for the Options 4CYP SPoA, including managing a referral system.
• Input Client/Patient data into ERS and EMIS web electronic patient information systems.
• Liaise with Clinicians, Young People and Families to ensure timely service delivery within agreed timescales.
• Enter CAMHS referrals, new appointments and all contacts onto EMIS web, then transpose relevant information onto spreadsheets.
• Attend daily Triage meetings and document decisions and carry out direct instructions from clinicians.
• Handle general telephone enquiries and provide information relating to referrals into SPoA.
• Arrange initial assessment appointments and generate appointment letters as instructed by Clinical Team Leader.
• Support system wide working across the Lancashire & South Cumbria regions.

Job description

Blackpool Teaching Hospitals NHS Foundation Trust is advertising an Administration Officer role within the Options 4 CYP Single Point of Access team in Blackpool. You will provide a full referrals and administrative service, handling high volumes of referrals and inputting data into NHS electronic patient information systems.

You will work closely with clinicians, young people and families, manage triage-related tasks, and maintain accurate spreadsheets and records to support timely service