Youth Hub Coordinator

Nelson College London; England; On-site; GBP 24,000 - 26,000; Full time

Job summary

A higher education institution is seeking a Youth Hub Coordinator to oversee operations at the Broadstairs campus. The role involves managing clients and facilities, liaising with partners, and ensuring a supportive environment for young people. The ideal candidate should have strong organisational, communication, and interpersonal skills, with some knowledge of safeguarding and employability services. This full-time position offers an annual salary between £24,000 and £26,000.

Qualifications

• Excellent organisational and time management skills.
• Strong communication and interpersonal skills to engage effectively.
• Proficiency in Microsoft Office and data management systems.

Responsibilities

• Oversee the daily running of the Youth Hub.
• Manage clients, meeting spaces, and facilities.
• Act as the main liaison between NCL, DWP Work Coaches, and employers.

Skills

Organisational skills

Communication skills

Interpersonal skills

Microsoft Office proficiency

Job description

Job Title: Youth Hub Coordinator

Location: Broadstairs, CT10 2RZ

Salary: 24,000 - 26,000 per year (FTE)

Job type: Full Time - Permanent

About Us

Nelson College London (NCL) has established itself as a reputable and thriving higher education college offering higher education across three strategically located campuses in East London and Kent demonstrating NCL's commitment to providing quality education across varied communities targeting widening access students. NCL is registered with the Office for Students (OfS) as an approved fee-cap provider. Moreover, NCL's achievement of the Teaching Excellence Framework (TEF) Silver award signifies its commitment to delivering high-quality teaching, learning, and outcomes for its widening access students. NCL stands as a dynamic and forward-thinking provider, dedicated to providing accessible, high‑quality higher education that equips students with the skills and knowledge needed for success in their chosen fields.

Purpose of Post

The Youth Hub Coordinator will be responsible for the day‑to‑day coordination of the Young Person Skills & Employment Hub based at Nelson College London's Broadstairs campus (Northwood Road). The role will ensure that the Hub provides a professional, inclusive, and supportive environment where young people aged 16-25 can access employability services, skills development, and progression opportunities.

The Youth Hub Coordinator will act as the central point of contact for Hub operations, liaising with DWP Work Coaches, NCL staff, employers, and community partners. The role requires excellent organisational, communication, and interpersonal skills to ensure the Hub operates smoothly, delivers measurable outcomes, and meets all compliance requirements.

Main Duties and Responsibilities

• Oversee the daily running of the Youth Hub, ensuring it operates efficiently during opening hours
• Manage clients, meeting spaces, and facilities, creating a professional and welcoming environment for young people and staff
• Act as the main liaison between NCL, DWP Work Coaches, employers, training providers, and voluntary organisations
• Act as an employability and progression lead for Broadstairs campus
• Provide a supportive and inclusive environment for all young people accessing the Hub, working with Youth Engagement Officers to deliver tailored guidance and action plans as directed by the Assistant Marketing Manager
• Maintain accurate records of attendance, participation, and progression outcomes, ensuring compliance with GDPR
• Produce timely reports for NCL management and DWP to demonstrate outputs and impact
• Ensure compliance with safeguarding, Prevent, equality and diversity, and health & safety policies
• Support NCL Management in promoting the Hub locally through schools, colleges, community partners, employers, and digital campaigns
• Assist with organising events, workshops, and outreach activities to raise awareness of the Hub and provide opportunities for young people

Other General College Duties

• Work flexibly as part of the College team to ensure the smooth running of the College's premises and facilities
• Participate actively and flexibly in a range of College-wide activities, such as duty rotas, enrolment and marketing events
• Participate in training and team development activities, to develop and update skills and knowledge
• Understand and be committed to the College's health and safety Policy statement and the College's safety priorities and be aware of your contribution to them
• Be aware of the College's equality policies and demonstrate commitment and enthusiasm to promote the principle of equality and diversity throughout all aspects of your work
• Be familiar with safeguarding requirements as outlined in the College's policies and comply with its requirements to safeguard and protect the welfare of young people and vulnerable adults
• Undertake such additional duties or projects as directed by the directors or senior managers of the College.

Person Specification

The successful candidate should have the knowledge and competence required for standard acceptable performance in carrying out this role.

Essential

• Excellent organisational and time management skills
• Strong communication and interpersonal skills to engage effectively with young people, staff, and partners
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and data management systems
• Knowledge of safeguarding, GDPR, equality & diversity, and health & safety policies
• Ability to work under pressure and meet deadlines

Desirable

• Experience working with DWP, local authorities, or education providers
• Knowledge of the local labour market and youth employment opportunities
• Experience in youth outreach, community engagement, or marketing
• Training in mental health awareness, youth work, or related areas
• Leadership or supervisory experience

How to Apply

Interested candidates are invited to submit their CV and a Cover Letter detailing their relevant experience and qualifications.

Candidates with previous job titles and experience of; Youth Hub Project Coordinator, Youth Hub Project Manager, Mentor Coordinator, Youth Development Officer, Community Development Coordinator, Student Placement Coordinator, Youth Hub Manager, may also be considered for this role.