Youth Housing Support Manager - 52-Unit Service Lead

Niyaa People Ltd; Redditch; On-site; GBP 34,000 - 41,000; Part time

Job summary

Niyaa People Ltd is seeking a Housing Support Manager for a Redditch-based service supporting young people aged 16-25 with complex needs. The service comprises 52 units with ~165 total. The role focuses on day-to-day management, strong leadership, safeguarding and high standards across the team.

The position is 40 hours per week, with shifts 8am-4pm, 9am-5pm and 2pm-10pm, one weekend in four. Temporary contract with potential to go permanent; immediate start; Enhanced DBS required.

Qualifications

• Previous management experience within supported accommodation.
• Experience working with 16-25 year olds and care leavers.
• Understanding safeguarding, homelessness and mental health.
• Strong administration and organisational skills.
• Positive, resilient and able to hit the ground running.

Responsibilities

• Oversee the day-to-day management of the supported accommodation service.
• Manage and support a team of life coaches, night staff and floating support workers.
• Monitor safeguarding concerns, behavioural incidents and tenancy-related matters.
• Ensure accurate support notes, records and administration are maintained.
• Monitor staff performance and challenge poor practice where necessary.
• Ensure policies, procedures and processes are being followed.
• Maintain positive relationships with young people, supporting them to sustain their accommodation and work towards positive outcomes.

Skills

Management

Team leadership

Safeguarding

Administration

Job description

Niyaa People Ltd is seeking a Housing Support Manager for a Redditch-based service supporting young people aged 16-25 with complex needs. The service comprises 52 units with ~165 total. The role focuses on day-to-day management, strong leadership, safeguarding and high standards across the team.

The position is 40 hours per week, with shifts 8am-4pm, 9am-5pm and 2pm-10pm, one weekend in four. Temporary contract with potential to go permanent; immediate start; Enhanced DBS required.