Housing Support Manager — Lead Youth Housing Team (Immediate Start)

Niyaa People; Worcester; In loco; GBP 34.000 - 41.000; Part-time

Descrizione del lavoro

Niyaa People is seeking a Housing Support Manager to lead a 52‑unit supported accommodation service in Redditch, assisting young people aged 16–25 with complex needs. You will oversee day‑to‑day operations, lead life coaches and support staff, and ensure safeguarding and tenancy standards are consistently met.

The role offers a temporary contract with the potential to become permanent, an immediate start, and a focus on high standards, robust administration, and positive outcomes for residents.

Competenze

• Previous management experience within supported accommodation is essential.
• Experience working with young people aged 16–25, particularly care leavers and those with complex needs.
• Understanding of safeguarding, challenging behaviour, homelessness and mental health.
• Confident managing staff, improving performance and maintaining service standards.
• Strong administration and organisational skills.
• Positive, resilient and able to hit the ground running.
• Enhanced DBS.

Mansioni

• Oversee the day‑to‑day management of the supported accommodation service.
• Manage and support a team of life coaches, night staff and floating support workers.
• Monitor safeguarding concerns, behavioural incidents and tenancy‑related matters.
• Ensure accurate support notes, records and administration are maintained.
• Monitor staff performance and challenge poor practice where necessary.
• Ensure policies, procedures and processes are being followed.
• Maintain positive relationships with young people, supporting them to sustain their accommodation and work towards positive outcomes.

Descrizione del lavoro

Niyaa People is seeking a Housing Support Manager to lead a 52‑unit supported accommodation service in Redditch, assisting young people aged 16–25 with complex needs. You will oversee day‑to‑day operations, lead life coaches and support staff, and ensure safeguarding and tenancy standards are consistently met.

The role offers a temporary contract with the potential to become permanent, an immediate start, and a focus on high standards, robust administration, and positive outcomes for residents.