Supported Accommodation Housing Support Worker

YMCA DownsLink Group; Manor Park; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

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Job summary

YMCA DownsLink Group is seeking a Supported Housing Support Worker for Gareth Stacey House and Lansworth House in Brighton/Hove. You will carry a caseload of residents, meet weekly to create tailored support plans, and help them work toward independent living while adhering to occupancy agreements and house rules.

You will promote timely rent payments, maintain knowledge of housing legislation, and coach residents to engage with services and build community networks.

Qualifications

• Experience in housing or supported accommodation is desirable.
• Ability to communicate clearly in writing for recording resident progress.
• Respect professional boundaries and follow safeguarding procedures.

Responsibilities

• Hold a caseload of residents and meet weekly to build a support plan.
• Support residents to understand occupancy agreements and house rules.
• Promote rent-payment culture and financial responsibility.
• Maintain up-to-date knowledge of housing law, welfare benefits and statutory requirements.
• Coach young people to develop skills for independent living.
• Record resident progress and outcomes in In-Form.
• Work on a rota including evenings, weekends and bank holidays.
• Ensure safeguarding and Trauma-Informed Practice are applied consistently.

Skills

Caseload management

Safeguarding

Communication

Job description

We are looking for a Supported Housing Support Worker to join our teams at Gareth Stacey House and Lansworth House, who will hold a caseload of residents and meet with them weekly to build a support plan. Housing and Compliance

Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.

Promote a strong rent-payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.

Maintain up-to-date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.

Coaching and Engagement

Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.

Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.

Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.

Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.

you will be passionate about being involved in the support and growth of young people.

Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.

Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.

Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved.

Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We are here for children and young people, many of whom face multiple challenges and need our support.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care., An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.

This includes an Enhanced DBS check (with Children's and Adults' Barred Lists) as well as comprehensive reference and activity checks.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.