Scheme Support Officer

Codi Group; Newport; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

Codi Group in Newport is seeking a full-time Scheme Support Officer for our Supported Accommodation service, In2Change, Newport. You will join a team providing 24/7 support to adults with complex needs.

The role focuses on housing-related support, enabling independent living, and running meaningful activities and workshops in a Psychologically Informed Environment (PIE). The working pattern includes days, sleep-ins and weekend/bank holiday availability.

Qualifications

• Relevant work experience and knowledge of issues relating to vulnerable people is essential.
• More important are; passion to work with and enable people to live as independent a life as possible, enthusiasm and passion for making a difference to people’s lives, strong initiative and ability to work alone as well as being a great team player, ability to deal with conflicting and difficult situations.

Responsibilities

• Provide housing-related support to help customers live independent lives.
• Deliver meaningful activities and workshops in a supportive setting.
• Work as part of a team with Lead Project Workers, Project Workers and Scheme Support Officers.
• Support a diverse range of customers (18+) experiencing trauma and complex needs.

Job description

As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.

One full-time Scheme Support Officer in a Supported Accommodation scheme in Newport. The working pattern can vary between days, sleep-ins and weekend/bank holiday availability.

This is a Scheme Support Officer role based in our Supported accommodation service, In2Change, Newport. We have a team of Lead Project Workers, Project Workers & Scheme Support Officers. Providing 24/7 Support to our diverse group of customers.

Working in a team, you will provide support to a diverse range of people (18+). All are from various backgrounds, currently experiencing trauma and having complex needs. These can range from alcohol or substance misuse, mental health, anti-social behaviour. Through using a Psychologically Informed Environment (PIE) & working with external agencies, you will help provide deliver meaningful activities/workshops. Alongside providing housing related support to equip our customers with the knowledge, skills and tools that they need to be able to live independent lives.

Skills and Experience Needed

Relevant work experience and knowledge of issues relating to vulnerable people is essential.

More important are;

• A passion to work with and enable people to live as independent a life as possible
• An enthusiasm and passion for making a difference to people’s lives
• A strong initiative and ability to work alone as well as being a great team player
• Ability to deal with conflicting and difficult situations

Full list of duties and can found on the Job description.

Values

At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.

We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.