Workshop Parts Coordinator

4th Dimension Innovation Ltd; Egham; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

Competitive benefits

Training & development

Energetic team culture

Job summary

4th Dimension Innovation Ltd in Egham, Surrey, is seeking a Hire Fleet Production & Parts Coordinator to join our team. You’ll oversee servicing, repairs and maintenance of the hire fleet, ensuring parts are on hand and bikes are ready within SLA.

You’ll coordinate parts requisitioning, stock control and supplier liaison, keeping accurate records and supporting the production team to hit output targets in a fast-paced workshop environment.

Qualifications

• Experience with motorcycle parts and their use across makes/models.
• Experience handling information using databases and phone communication.
• Proficient with MS Office and database software.
• Excellent organisational and administrative skills.
• Strong written and verbal communication; team player.

Responsibilities

• Book bikes onto site and create workshop jobs for servicing and repairs.
• Administer and complete workshop jobs, including booking parts to jobs and signing off.
• Control hire fleet parts stock to maximise fleet utilisation.
• Liaise with external suppliers and process daily parts orders by phone and email.
• Receipt parts onto IT systems and maintain accurate records.
• Prepare parts packs and kits for technicians and support workshop operations.
• Review suppliers and stock levels to cut costs and improve lead times.
• Cover similar coordination positions when needed.

Skills

Parts knowledge

Stock control

IT & databases

MS Office

Organisation

Communication

Job description

Join Our Hire Fleet Production Team!

Do you know your sprockets from your stators and love keeping things running like clockwork? 4th Dimension Innovation is looking for a Hire Fleet Production & Parts Coordinator to join our team in Egham, Surrey! Our hire fleet keeps riders on the road, and you’ll be the engine room behind it, making sure the right parts are in the right place at the right time so our bikes are serviced, repaired and ready to roll.

Reporting to the Hire Fleet Workshop Manager, you’ll coordinate the servicing, repairs and maintenance of our hire fleet, keeping bikes available within SLA. You’ll manage parts requisitioning and stock control, support the production team’s output targets, and help keep the workshop as productive as possible.

Main Duties

• Book bikes onto site and create workshop jobs for servicing, MOTs, retail builds and repairs
• Administer and complete workshop jobs, including booking parts to jobs, signing jobs off and making bikes available after maintenance
• Control hire fleet parts stock so the right parts are available for maximum fleet utilisation
• Liaise with external suppliers and process daily parts orders by phone and email, resolving any stock or supply issues quickly
• Receipt parts onto our IT systems, check for damage, keep accurate records and action any discrepancies or stock adjustments
• Order consumables to maintain working stock, and manage regular spend on parts, consumables and ancillary equipment within the business spend process
• Prepare parts packs and bike “kits” (new builds and servicing kits) for technicians, and support our “waiter service” by delivering vehicles and parts to the workshop floor
• Review suppliers, stock levels and buying habits to spot ways to cut costs, improve lead times and boost efficiency
• Contribute to the development of our green parts initiative
• Process stock returns and disposals of damaged or waste items under direction from management
• Cover similar coordination positions within the business when needed

Key Skills

• Sound knowledge of motorcycle parts and the ability to identify their intended use across a variety of makes and models
• Proven experience of processing information using databases and phones
• Confident with computers and IT, including MS Office and databases
• Excellent organisational and admin skills
• Excellent written and verbal communication, with a polite, confident and professional phone manner
• A team player who works well with colleagues across the business
• A self-starter with a positive, can-do attitude and a down-to-earth, approachable manner
• A problem solver who takes responsibility and acts on their own initiative
• Able to prioritise in a busy, demanding environment

Bonus Points For

• A working knowledge of parts stock control or fleet maintenance systems
• An interest in sustainable repair and the use of green parts

The Essentials

• Hours: Rotating two-week pattern. Week 1: Monday to Friday, 7:00am to 4:30pm. Week 2: Tuesday to Saturday, 7:00am to 4:30pm
• Salary: £28,090 to £31,000 (DOE)
• Location: Egham, Surrey
• Contract: Full time
• Perks: Competitive company benefits, training & development opportunities, and an energetic, supportive team culture