Workshop Manager: Uncapped Bonuses & Career Growth

Halfords; Dundee; On-site; GBP 36,000 - 41,000; Full time

Benefits offered by this job

5.6 weeks annual leave

Garage discounts

Cycle to Work Scheme

Wagestream salary access

GP access 24/7

Share save scheme

Health cash plan

Pension & Life Assurance

ATA & MOT qualifications training

Job summary

Halfords is seeking an Assistant Manager to work with the Centre Manager, splitting time between workshop activities and daily sales/customer service tasks. You will lead technicians, drive profitability, and focus on delivering an outstanding customer experience.

Ideal candidates have hands-on workshop experience or management in a motor-related environment, plus strong communication skills and a commitment to training and progression within the Halfords family.

Qualifications

• Proven ability to deliver high levels of customer satisfaction through effective management and leadership.
• Experience in coaching, training, and developing colleagues in the moment.
• Strong technical/mechanical knowledge, Level 2 or 3 qualification in Light Vehicle Maintenance (or equivalent experience).
• Solid understanding of workshop operations, diagnostics, and vehicle maintenance processes.
• Bring your own tools and put them to great use in a busy workshop.
• Experience maintaining Health & Safety standards.
• Excellent verbal and written communication skills.
• IT proficient, with ability and willingness to learn in-house systems.
• Strong organisational and time management skills.
• Full, valid driving licence.

Responsibilities

• Support Centre Manager in daily operations and sales.
• Lead workshop team and ensure customer service excellence.
• Drive profitability and manage workshop performance.
• Coordinate between workshop and retail/customer service.

Skills

Customer service

Leadership

Coaching

Mechanical knowledge

Communication

Time management

Education

Light Vehicle Maintenance Level 2/3

Tools

Own tools

Job description

Halfords is seeking an Assistant Manager to work with the Centre Manager, splitting time between workshop activities and daily sales/customer service tasks. You will lead technicians, drive profitability, and focus on delivering an outstanding customer experience.

Ideal candidates have hands-on workshop experience or management in a motor-related environment, plus strong communication skills and a commitment to training and progression within the Halfords family.