Workshop Manager

Northgate Vehicle Hire Limited; Greater London; On-site; GBP 42,000 - 49,000; Full time

Job summary

A leading vehicle rental specialist in the UK is seeking a Workshop Manager to oversee workshop operations, ensuring high performance and customer satisfaction. The ideal candidate will have strong technical expertise and a passion for team development. This role offers competitive salary, bonuses, and comprehensive benefits.

Benefits

Competitive bonus scheme

Overtime paid at time and a half

24 days holiday, increasing to 26 with service

Free life assurance (2x salary)

Well-being services

Exclusive vehicle leasing schemes

Pension and save-as-you-earn schemes

Retailer discounts and cashback deals

Wagestream App for financial control

Qualifications

• Strong background in automotive workshop management.
• Practical business approach to maximize workshop efficiency.

Responsibilities

• Oversee daily workshop performance and develop a results-oriented team.
• Ensure vehicles are returned safely and promptly.

Skills

Technical Expertise

Customer Service

Coaching

Job description

Workshop Manager

Reference: MAY20257876

Expiry date: 12:28, Tue, 3rd Jun 2025

Location: Brent Cross

Benefits: Please contact us for details.

Salary: £42,000 basic + Bonus + Company Car/Allowance
Weekly Hours: 42.5

We are the UK's leading vehicle rental specialists with branches across the UK, Ireland, and Spain. Our workshops maintain and repair our fleet, which includes approximately 49,000 vans and 19,000 cars, offering a diverse range of vehicles to work on.

If you are an experienced Workshop Manager, Service Manager, Aftersales Manager, Workshop Controller, or Senior Vehicle Technician seeking the next step in your career, we want to hear from you!

As a Workshop Manager, you will support our customers in delivering on their business promises. Your goal is to ensure their vehicles are returned safely and promptly. You will oversee daily workshop performance, develop a results-oriented team of Vehicle Technicians and workshop staff, uphold high technical and quality standards, drive innovation to minimize vehicle downtime, and uphold our service commitments.

About you

• You possess strong technical expertise with a solid background in automotive workshop management. Your team values your technical knowledge, guidance, and input.
• You have a practical business approach, understanding what makes a workshop efficient and how to maximize opportunities for outstanding results.
• Above all, you are a people person who cares about your team and recognizes that personalized management fosters high performance.
• You are a natural coach, passionate about sharing knowledge and supporting colleagues' development.
• You have a strong customer service ethos, understanding client priorities and resolving issues effectively.

Benefits include:

• Competitive bonus scheme
• Overtime paid at time and a half
• Starting with 24 days holiday, increasing to 26 with service, plus options to buy or sell up to 5 days annually, plus public holidays and an extra day off for your birthday
• Free life assurance (2x salary)
• Well-being services including assistance programs, health cash plans, dental, and travel insurance
• Exclusive vehicle leasing schemes for colleagues
• Pension and save-as-you-earn schemes
• Access to retailer discounts and cashback deals via our Benefits App
• Wagestream App for financial control, including early pay access, savings, and discounts

With over 60 branches nationwide, Northgate Vehicle Hire is a leading provider of light commercial vehicle rentals, partnering with prominent organizations. We are part of ZIGUP, supporting customers across the UK, Ireland, and Spain. We offer growth opportunities, security, and a dynamic work environment.

We are agile. We are experts. We are imaginative. We are reliable.